New at NTNU
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New at NTNU
For new employees
Welcome to NTNU!
Velkommen som ny kollega ved NTNU!
Activate user account
Make sure to activate your user account as soon as possible. This grants you access to NTNU's IT systems.
When you activate your user account, you also agree to NTNUs ICT Regulations.
Two days after activation, you will receive an e-mail with a link to a mandatory digital course in information security.
Employee card (ID-card)
NTNU uses Teams as landline for most employees.
It is your manager who decides whether you eliglble for mobil coverage.
PC and software
If you have questions about IT, contact our user support: The Oracle Support Services.
E-mail and calendar
How to use e-mail and calendar; add signature, absence notification and safe use of e-mail.
Have you been assigned a mentor? This is NTNU's Mentor programme.
- Regular: 8 - 15.45
- Summer: 8 - 15.00 (1 May - 31 August)
Mazemap is an indoor map service of rooms and places at NTNU. Download the app in Google Play or the App Store.
Innsida is NTNUs intranet. Learn how to use Innsida.
When you log in to Innsida, you will have access to all NTNU's systems that use login with Feide.
Update your profile page
Keep "My profile" updated. Check that the contact information is correct and write about your responsibility and tasks. Upload a representative picture of yourself. Edit your profile page.
The Self-service portal
The Self-service portal (DFØ) is NTNUs salary system. This is where you register working hours and absences, submit travel invoices or apply for expense reimbursements. For more information and guidance, see the informastion page about The Self-service portal.
- Check that your contact information in the self-service portal is correct.
- Remember to enter personal and family information.
- How to register working hours in the self-service portal
- Working conditions for employees
- Information about working hours
Courses and seminars
NTNU offers a number of courses, training and competence programs for employees and managers. See an overview of various options available on the Competence development and courses heme page.
You can also subscribe to the Innsida channel Courses and training for employees.
Ethics at NTNU
Rector meets new employees
Once a year, there is held a meeting between rector and new employees at NTNU. Information and registration to the meeting.
NTNU has general purchasing agreements for the purchase of goods and services. How to order
Benefits and discounts to employees; competence development, economic and other advantages.
If you are going on a work trip, you must familiarize yourself with and follow the travel guidelines.
Logos and templates
Benfits and discounts
Benefits and discounts for employees; courses and competence development, insurance schemes and pensions.
New employees at NTNU ordinarily have a six months probationary period.
The unions found at NTNU safeguard your interests and ensure that you have the right to participate in decision making in the workplace.
The Safety representatives at NTNU’s job is to look after employee interests related to working.environment issues. All areas are obliged to have a safety representative.
We want to know how you have experienced the onboarding – the process around introduction, reception and welcome. We would like all new employees to answer the survey during the first year of employment.
The form is answered anonymously and will help NTNU to become even better at receiving new employees.
What are the normal office working hours?
The normal workday extends from 08.00 to 15.45 from 1 September to the end of April, and shifts to 08.00 to 15.00 from 1 May to the end of August. Some departments or groups have "core work hours", during which you as an employee are expected to be at the office, at your desk. Check with the personnel division in your department to see what the policy is on work hours.
When do I get paid?
NTNU deposits your pay in your Norwegian bank account on the 12th of each month. If the 12th falls on a weekend, your pay will be deposited on the Friday before the weekend. Note that your June pay will also include 25 days of holiday pay.
What do I do if sickness occures?
In order to be entitled to self- certified sick leave, you must have been an employee at NTNU for over 2 months. In cases of becoming ill before 2 months of employment, a doctor- certified sick leave is required
If you get sick – or if you have to stay at home with a sick child – you need to tell your immediate supervisor as soon as possible. As soon as you return to the office, you should register your sick leave in the Self-service.
How do I book a meeting room?
You can use the calendar on your PC or mobile device to book a meeting room and invite colleagues to your meeting.
What is the English translation of ---- ?
NTNU subscribes to Ordnett, an online dictionary that helps you translate from and to Norwegian from many different languages including English. You can access this from your PC at work, or via VPN at home. Other tools can be found at Stewart Clark's English Matters website. Some people bookmark Academic titles in translation.
Who is my contact person for safety and health issues?
I need special accommodations at my workplace. Who can help me?
The HSE division (Health, Safety and Environment) can help you with the equipment or accommodations that you need to make sure that you can do your job. Don't be shy, get the help you need.
Where do I find software for my work PC?
Go to NTNU software page to see what is available.
How do I get IT support?
There are also a number of self-help guides on Innsida.
How do I get access to NTNU email and other related NTNU services?
You will need to install a VPN client (virtual private network) on your home computer. You can also install VPN on your iPhone or PDA. This will give you access to resources that you normally have to be at campus to access, by connecting you to the NTNU network via the internet.
How do I make changes to my employee home page?
As an employee, you will automatically be issued an official NTNU home page that is both in Norwegian and English, with all the basic information that is also found in the salary system. Your home page will normally have the following address format: www.ntnu.edu/employees/yourfirstname.yourlastname.
Your english homepage will for instance look like this: http://www.ntnu.edu/employees/gunnar.bovim
Where does the information on my home page come from?
Everyone who is paid a salary by NTNU is entered into the salary system. You should log into the Self-service portal and check that the information about you is correct. You should fill in the fields for family members so that NTNU has contact people if something untoward were to happen. You will also be entered into the university's different IT systems so that you are granted access to email, access ID card, home page and telephone.
How can I hide my identity at NTNU?
If there are special reasons for you to hide your identity (your name and contact information) so that it is not public, you have to contact the person in your department or group who is responsible for personnel matters. Your information can then be made invisible to the public on applicable databases, such as PAGA (the salary system), the telephone directory, employee lists, and your employee home page .
Where can I park my car at campus?
NTNU require payment for all parking at campus.
Can I get NTNU to pay for my mobile phone, my newspaper and my broadband?
This is a decision that has to be made by your supervisor. It's possible, you just have to ask and see what the answer is.
Are you a visiting researcher or other NTNU visitor or guest? See information about access card, IT rules and information security, HSE and more.
NTNU require payment for all parking on campus.