In the Self-service portal you can, among other things, register working hours and absences, submit travel expense claims or apply for expense reimbursements.

Norwegian version: Selvbetjeningsportalen

Topic pages: Salary | Holiday leave| Illness and sick leave | Leave of absence | Travel

The Self-service portal in your browser

Log in to the Self-service portal - Choose english in the upper right corner

• Choose NTNU from the drop-down menu and log in with your Feide user (same as you use elsewhere at NTNU).
• You may also log in via https://login.dfo.no/. Then you have to choose Feide from the drop down menu before you log in with your Feide user.
• Problems logging in?

Mobile app

If you wish, you can download the app "DFØ self-service" to your mobile. Note! The app requires iOS version 10 or later, or Android version 6 or later.

• Google Play – for android users
• AppStore - for apple users (correct link?)
• Guide: How to use the DFØ app (dfo.no).

The vast majority of functions are available in both the DFØ App on mobile and DFØ self-service online. However, some things can only be found in the portal.

More info:

• Register time
• What the time codes in the Self-service portal mean
• Check your payslips (dfo.no)
• Send travel expense claims
• How to choose the correct type of trip in your travel exchange claim
• Get your personal expenses refunded
• Betalmeg - travel expenses, reimbursements and renumerations to non-employees
• Register holiday leave
• Sign an hourly, month, or assignment contract

our employee number

You find your employee number next to your name in your user profile in the Self-service portal.

Update your user profile when you access the Self-service portal

Guide: How to update your user profile (dfo.no)

Name

It is not possible to overwrite your name in the payroll system if it is registered in the Norwegian National Popular Register.

If you want to change your display name in your profile on Innsida, you can easily do so yourself.

NTNU's payroll system is checked against the Population Register. That includes national ID and name in the Norwegian Popular Register. It does not apply to D-numbers. It is therefore important to notify the Service center once your D-number is changed into a Norwegian national ID-number (personnummer).

Family information

• Register who the employer should contact in case of emergency.
• If you care for children 12 years and younger, you must register it in the Self-Service Portal to be allocated a quota for time off in case of children's illness. The quota will be available in the system the day after you register your children.
• If you a registered as a single parent or have a child with disabilities or chronic illness, you must notify the Service center after the child is registered in the Self-service portal. Go to Sick child

Credit card and bank account

Travel credit cards: Registering credit cards in the Self-Service Portal (dfo.no)

If you had registered Eurocard in the the previous payroll system, the HR portal, these were not transferred to the Self-Service Portal. You must therefore re-enter this yourself.

Bank account: Have you received a new payroll account number? If you are changing from one Norwegian bank account to another Norwegian bank account, you can do it yourself: How to change your account number in the Self-Service Portal (dfo.no). If you need to change from one foreign account to another foreign account, or from a foreign to a Norwegian account, the Service Centre must make the change in the payroll system. Contact us for help.

Help & How-To

• Self-service portal guides (dfo.no)
• Approve in the Self-Service Portal for Managers (in Norwegian)

E-mail notifications from DFØ

To help you stay up-to-date and within the regulations, you will be sent an automatic notification by e-mail when you have incomplete tasks in the Self-Service Portal. You will receive guidance in the email on what to do to complete the task in the Self-service portal.

You will, for example, receive a notification if you have forgotten to register working hours or if you have unsent travel expense claims in the Self-service portal.

You who have flextime will be notified on 1 November and 1 December if you have more than ten minus hours or 50 plus hours on your flextime balance.

Who will receive your form in the Self-Service Portal?

These forms goes directly to your manager:

• absence request (holiday, senior days, self-certification, sick child, time off etc.)
• overtime
• travel application
• transfer/payout of hours from travel/overtime balance
• side tasks

Forms that goes through the Payroll and HR Service Center for checks before it is received by your manager:

• travel expense request
• reimbursements
• leave of absence
• transfer of holiday
• resignation
• remuneration
• (hourly, monthly-, -assignment contract)

Problems logging in?

• The self-service portal can be opened in the Safari, Edge and Chrome browsers. Make sure you use one of these.
• You can log in via two different links:
• a) Directly via https://login.dfo.no/?idp=feide&service=selvbetjeningsportal, where you select NTNU and log in with your Feide user or
• or via https://login.dfo.no/ where you first select Feide via the drop down-menu
• See common errors in the DFØ app (dfo.no)
• If you get an error message: Try reloading the page, possibly click one step back in the browser and try logging in again.
• If you log in via DFØ's website, first select Feide as a business in the drop-down menu. You will then be redirected to the Feide portal, where you select "NTNU" and log in in the same way as for other services that use Feide.
• Check operational messages from NTNU IT.
• Check operating notices at DFØ (dfo.no).

Contact

Use the following contact points for the Service Center.