Betalmeg allows external users to submit travel expense claims and reimbursement requests to NTNU. Contractors receive this access automatically through their contract. Other external users need to have an account created. The access lasts until you have been inactive for about one year.

Norsk - Betalmeg

Topic page about Travel | Travel expenses claim for NTNU employees

What is Betalmeg?

Betalmeg is an access for external users who need to submit travel expense claims and expense reimbursements to NTNU via the self-service solution from DFØ.

Contractors

You do not need to order Betalmeg access to contractors. As long as the contract has been signed and approved, contractors will automatically get access to Betalmeg from the contract's start date.

Go to Contractors for more information

Ordering access

The external person cannot order access themselves. It must go through the contact person at the unit at NTNU who will cover the expenses.

Order Betalmeg access (NTNU Hjelp)

In NTNU Help, you must fill in the purpose of the access, name of new user, date of birth (day/month/year), e-mail address, name of the unit, cost center and sub-project number (if the user is to be linked to a specific project).

The access order goes to the Service Center for Payroll and HR , which collects personal data directly from the person and completes the registration.

Get access

After your contact person at NTNU has orderer access to Betalmeg, you will be contacted by the Service Center at NTNU who will ask you to fill out a form to complete the order. You will receive a notification by e-mail from the system supplier DFØ when access is activated.

The DFØ collects tax deduction cards in connection with the registration.

How to use Betalmeg

Instructions: Travel expense claims and expense reimbursements for employees (dfo.no)

1. Log in

How to log in depends on whether you have a Norwegian bank ID or not:

Log in with a Norwegian bank ID

Log in to the Self-Service portal through this link. You may also download the DFØ app (dfo.no)

Log in for foreign users without a Norwegian bank-ID

Betalmeg-users who do not have a Norwegian bank ID will receive an e-mail with a username. The first time you log in:

• Go to https://login.dfo.no/
• Chose other agencies
• Enter your user name and select "forgot password".
• If you haven't receive a user name yet, select "forgot username"
• Confirm your phone number and click "send code". You will then receive a code by SMS. After this is registered, you create your own password to log in.

Note! Mobiles registered in the countries on this list cannot receive SMS from Betalmeg due to a security setting. Contact the Service Center if a travel bill or reimbursement is to be sent from these countries

2. Submit you travel claims and reimbursements

For travel expenses to be repaid, select "Travel expense claim" when you enter the DFØ app or the self-service portal. If you're claiming a refund for something not related to a trip, select "Register expense reimbursement."

Guide: How to use Betalmeg (dfo.no) . In a travel expense claim, please remember to choose "public transport" for bus tickets etc. not "commute".

Be sure to choose the right accommodation in the field "Type of trip" in step1. Go to Accommodation and meals in your travel expense claim - Kunnskapsbasen - NTNU for information.

Payment dates

The payment date depends on when you submitted the travel expense claim and when your manager approved it. Go to the payroll schedule for submission deadlines and payment dates for travel and expenses.

Where in the process is your expense claim?

Go to "Register travel expense claim" or "Register reimbursement" in the Self-service portal. In the left hand pane you can find expense claims that have been sent, approved, paid, returned or saved as drafts.

• Draft: You have started filling out your claim, but it is not yet sent.
• Sent: Your claim is sent and is waiting for approval.
• Approved: Your claim is approved.
• Returned: Your claim is rejected and returned to your for correction.
• Paid: The expense claim has been or will soon be paid out.

Keep this in mind when registering expense reports as a non-employee

• All expenses must be agreed in advance with the responsible person at NTNU.
• Enclose specified receipts documenting all expenses.
• Make sure the information on the form is correct and complete
• Non-employees at NTNU are not covered by the state's travel regulations and therefore are not entitled to meal and mileage allowances according to the state's rates.

Contact

If you have any questions or need help using Betalmeg, contact the Service center for Payroll and HR.