Mobile phone and internet coverage - Kunnskapsbasen
Mobile phone and internet coverage
You may enter into an agreement with your employer to have your mobile phone expenses covered if you have a genuine work-related need for it. NTNU will not enter into new internet coverage agreements for employees from 2026.
In Norwegian – Mobil og bredbånd
Topic page Telephone | Pages tagged with telephone | Order a mobile phone
Criteria for mobile phone coverage
First check with your manager whether you are eligible for mobile phone coverage. The criterion is that you need a mobile phone to do your job properly. This is not intended as additional salary or a benefit.
In addition to work-related calls, reasonable private use is also covered. You will be taxed on this benefit. See Electronic communication – payment in kind – Norwegian Tax Administration.
How to get mobile phone expenses covered
- To have your mobile phone expenses covered, you must fill in an agreement with your manager:
- The manager or HR archives the agreement in your personnel file in Elements.
- The manager or HR submits the form “Tilleggslønn” in NTNU Hjelp to the Service Centre for Payroll and HR (select EKOM).
- You must order your phone and subscription through NTNU Hjelp. You cannot purchase these yourself and then request reimbursement.
NTNU may cover the purchase of a mobile phone when three years have passed since you last received a phone from the employer, and you need a new one. Your manager decides this.
Remember to notify the IT Department and the Service Centre for Payroll and HR when you leave NTNU or if you no longer require an employer-covered mobile phone.
Accessories and services
Accessories such as hands-free devices and car mounts are normally not covered.
Subscription costs, voice and data traffic are covered up to NOK 500 per month. Content services (for example, bus ticket purchases, SMS TV services, app payments, etc.) are not included. From 1 September 2024, the mobile subscription has been blocked for the purchase of such services.
Internet coverage
10 February 2026: From now on, NTNU will not enter into new agreements to cover broadband for employees. This has been decided by the Rectorate.
If you entered into a broadband agreement before 2026
If you already have a broadband agreement, you may retain it. It must comply with the guidelines that applied until 2026. This means you must have entered into an agreement with your manager, archived in your personnel file. With such an agreement, you may receive financial compensation of NOK 400 per month to cover the subscription and associated costs yourself.
The manager or HR should have submitted the agreement to the Service Centre via “Faste tillegg” in NTNU Hjelp so that the benefit is correctly registered in the payroll system. Tax is deducted in accordance with the rules for electronic communication.
Reimbursement claims for private expenses for private broadband will be rejected, as this violates both the previous and the new arrangement.