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Student ID - app
Mappe:
English
As a student at NTNU you need both a Student Card and Student ID app. You need your Student ID to get discounts on trains, buses and other services that gives you student discounts. Norsk versjon - Studentbevis - app Topic page for new international students. Innholdsfortegnelse [-] Download the Student ID If you already have the digital student ID Student receipt in paper version Not valid ID on exams Contact Download the Student ID When you have paid the semester fee, registered in Studentweb and activated your user account you can download your digital Student ID on your mobile phone. Download the app "Studentbevis" from the iOS App Store or the Google Play Store (Android) Log into the app: Choose the affiliation NTNU, and log in with your regular NTNU username and password. Allow use of your student card photo. Before your student ID card photo can be used by this app, you have to grant NTNU explicit permission to use your photo. You sign this agreement in Studentweb. The photo will not show up in the app for new students until week 33, when you physical student ID card is produced.Screenshots of the app will not be valid in ticket controls. How to check that the app is valid. If you already have the digital student ID The digital student ID will be updated when you have paid the semester fee and completed the semester registration in Studentweb. More information about the app. Student receipt in paper version The digital Student ID replaces the semester receipt in paper version. You need a smartphone with iOS (iPhone), Android, or Windows to use this app. If you do not have a smartphone that supports this app and you need a paper version of the semester card, you can order one in Student Web. You can order the paper version by navigating to More > Orders > Semester receipt > Order. Not valid ID on exams You need to bring personal ID like bank card (with photo) or passport to your exams. The student ID is not valid as personal ID on your exams. Contact Contact Orakel Support Services if you need assistance. Exchange students should contact the Office of International Relations.
Blackboard - App
Mappe:
English
The Blackboard app makes it easier to stay updated with your courses in Blackboard as a student or teacher. This guide explains how to install the app, and gives also a summary of the app’s built-in functions. Norsk versjon - Blackboard App Innholdsfortegnelse [-] Downloading the app Exploring the app See also Contact Topic page Blackboard | Pages labelled with Blackboard Downloading the app Download the app from:App Store(iOS) or Google Play(Android). The app is compatible with mobile devices updated to iOS 12.0+ or Android 6.0+. Choose NTNU as your institution and Login (Logg på) with your Feide account. Use your NTNU e-mail address and password: Exploring the app The app looks different from the web site, but it still provides almost all the web features you will need accessible as a student or teacher. You will find the menu in the bottom of the page in the app, as shown in the picture below. 1. Activity stream (Aktivitetsstrøm)This page is the default landing page of the app and offers smart updates on your courses. 2. Courses (Emner)The tab offers access to all course content. The course room will be structured somewhat differently depending on whether you are a student or teacher. If you are a student, the course room will look like in the picture below. Here you can check the grades of your submitted work, view announcements, find course content and write in the discussion forum. If you are a teacher, the course room will look like in the picture below. Here you can grade and give feedback on submitted work, write announcements, view course content and write in the discussion forum. 3. Calendar (Kalender)On the page there are two selection menus: Schedule and Due Dates. In "Schedule" you can view submission deadlines. As a teacher, you can also add time of lectures and various sessions for your courses, so that the students can add them to their calendar in the app. In "Due Dates" you get an overview of all submission deadlines for a selected month. 4. More (Mer)Here you can view your profile page, check access to your organisations, grades, settings, and log out of Blackboard. 4a. Organisation (Organisasjon)Here you get access to all your organisations. Organisations and courses have the same page design. 4b. Marks (Vurderinger)The page will be structured differently if you are a student or teacher. As a student, you will find here all the grades of your submitted work sorted by course, as shown in the picture below. As a teacher, you will find here the assignments you have created sorted by course, as shown in the picture below. Here you can also grade the submitted work from your students. 4c. Settings (Innstillinger)On this page you can change the language for the app, change notification settings, give feedback on the app, as well as read the institutional guidelines, terms of use and privacy policy. See also Blackboard.com Feature Guide for the Blackboard AppBlackboard.com FAQs for the Blackboard AppVideo: Bb student app tourFor teachers: Best practices for mobile-friendly courses Contact For questions or need for assistance contact Orakel Support Services.
Blackboard - App for students
Mappe:
English
Blackboard - App
Student Services
Mappe:
English
Most campuses have local Student Service. If you contact Student Services in Trondheim by email or phone, it will be Orakeltjenesten that helps you. For student related inquiries, please contact student services at your local campus. Norsk versjon - Studentservice See also topic page about Student Guidance Self-help: Find answers to your questions Search will usually help you find the answer you need. Click the "Topic" tab in Innsida, for a list of help pages for students. New student? Start her: Arrival Checklist for new international students If you have questions related to your studies, contact the student advisors at your faculty or department Quick links: semester registration | student ID-app | studies planning | academic calendar | exams | diplomas and transcripts Contact us Contact information for student service desks for each campus Campus Opening hours* Where? Phone / email Dragvoll 08.00–17.00 Building 8, floor 5 (Library) 73 59 52 00 / studentservice@adm.ntnu.no Gløshaugen 10.15–16.00 Natural Science Library 73 59 52 00 / studentservice@adm.ntnu.no Gjøvik 08.00–15.00 Student Centre in Gjøvik 61 13 54 00 / studier@gjovik.ntnu.no Ålesund 09.00–16.00 Orakel help desk in Ålesund 70 16 15 00 / studier@alesund.ntnu.no Elgeseter 10.00–14.00 (09.00-12.00 friday) Service center NTNU Business School 73 55 99 50 / studier@hhit.ntnu.no * Help desks may have closed or limited opening hours during the summer.
National ID number for international students
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English
Information regarding the application process for a national ID-number for international students. Topic page for new international students Innholdsfortegnelse [-] When to apply Non-EU/non-EEA students EU/EEA/Nordic students - how to apply See also If you have a residence permit to stay in Norway for more than six months, and you are staying for more than six months, you will need a national ID-number from the National Population Register. When to apply Nordic students: You can apply once you have arrived in NorwayEU/EEA students: You can apply as soon as you have received your registration certificateNon-EU/Non-EEA students: You will get an ID-number automatically if you are staying in Norway for more than 6 months. You do not need to apply Non-EU/non-EEA students Non-EU/non-EEA students staying in Norway for more than 6 months will automatically receive an ID-number a couple of weeks after registering at the police station. You do not need to apply. EU/EEA/Nordic students - how to apply Fill out the form "Moving to Norway"You can tick ‘No’ to “Are you a commuter from a EEA/EU-country?”Book an appointment:Trondheim: Skatt Midt-Norge TrondheimGjøvik: Skatt Øst GjøvikÅlesund: Skatt Midt-Norge Ålesund Bring the form to the The National Population Register, which is co-located with the Norwegian Tax Administration (Skatteetaten). In addition to the form, you must bring your: PassportResidence permit (residence card/registration certificate)NTNU student card and semester cardHousing contract See also Registration of move to Norway for international students
Photo requirements for access cards
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English
Below you will find the quality requirements for photos used on university access cards. Use NTNU's online photo-automat to take a photo with your mobile phone or computer. Innholdsfortegnelse [-] Requirements for photos used on access cards F.A.Q. Where can I find an example of a passport photo? Where do I take the photo for my access card? What happens after I take the picture? Is this image used for anything else? Can I change my PIN without taking a new photo? Why was the image flipped when I took the photo? Are student cards the same as access cards? Possible errors messages Help Norwegian version - Foto til bruk på adgangskort Topic page Student cards | All pages tagged with access card Requirements for photos used on access cards The photo on your access card needs to be similar to a passport photo. This means: The background must be white or neutralYour face should fill 70-80 percent of the photoYour entire head must be visibleYour face must be depicted directly from the frontYour gaze must be aimed at the camera lensYour eyes must be open, visible, and not covered by hairHead coverings are not permitted, with the exception of religious head coveringsSunglasses are not allowedNormal glasses are allowed, but avoid reflections in the glassThe photo must be sharp, in focus, and have good contrastYou will need to pay for a new access card, in the event of an obvious violation of the guidelines listed above. F.A.Q. Where can I find an example of a passport photo? See good and bad examples, as well as an illustration of quality requirements for passport photos from police.no (pdf) Where do I take the photo for my access card? Use NTNU's online photo booth to take a photo with your mobile phone or computer. You can also choose to upload an existing image of yourself as long as the image meets the quality requirements mentioned above. What happens after I take the picture? You can pick up your admission card from the chosen delivery point after two business days. Download the Student ID app in advance and bring valid identification credentials to collect the card. Cards must be collected in person. Is this image used for anything else? Yes. The same image is used for the Student ID app, but the photo will not be automatically used in other profiles. You can choose to download the image at the last step if you want to use the same image for other purposes. Can I change my PIN without taking a new photo? Not yet, but this will be possible during the semester. Why was the image flipped when I took the photo? This is common practice for many selfie apps. The image is mirrored only when using the camera, but normalizes as soon as you begin cropping the photo Are student cards the same as access cards? Yes. Student card and access card and ID-card are synonymous at NTNU. Employee card is also used to refer to an access card at NTNU. However, the Student ID app is not the same as the ID-card / Student card. Possible errors messages Your account is not yet ready in this system. Try again in an hour. After you activate your user, your information is synchronized to the university's systems. This happens relatively quickly, but can take an hour or two at the start of the semester if there are many who activate at the same time. That image is too large The max file size is 2 MB. Reduce the file size and try again.Sorry! Saving failed (server error) Neither the image nor the PIN-code was saved. Notify Orakel Support Services (hjelp.ntnu.no) if you receive this error message so that the situation can be investigated. You will need to take the picture again. Please wait a few hours before your next attempt. We have a stress-tested this service, but there may be some bugs in the early days of use.Your are no longer logged in Your browser session has expired. You will need to start over. Log out and then log back in. Help Use hjelp.ntnu.no or contact the Orakel Support Services if you need more help.Please try these related user guides first. New international students - Arrival checklistStudent ID app - you need this, when you pick yp your student card (access card)Employee cardsPick-up of student cards in 2020
My Studies App
Mappe:
English
A very simple application in Innsida that links to info for your courses. This list of your courses can be found in Innsida → My page → click the tab Course Schedules (Timeplan). Innholdsfortegnelse [-] Not showing all your courses? Why don´t I see a link to my professor´s extra webpage? Related articles Norsk versjon: Mine studier - appen Changes and new registrations will appear after NTNU's nightly database synchronization. In some cases this can take up to two days. In the autumn, courses from the orevious spring semester will be visible until 18. september. For each course you are signed up for you will get a direct link to: The official open course webpage (www.ntnu.no/studier/emner) An icon-link to course activities: Itslearning, Fronter or Blackboard.In some cases - a link to extra related webpages that your professor maintains.A link to messages for the course in Innsida Not showing all your courses? Check that you have first: Paid your semester fee Registered for classes in StudentWebActivated your NTNU user accountContinuing education courses (EVU) will not be listed in this app, even for experience based Masters programs. If you have signed up for classes and paid your semester fee, waited 24 hours, and the information listed is still wrong, then the FS database needs to be upadted. Please contact Student Services and your counselor to help your confirm your student status and correct your registrations. Why don´t I see a link to my professor´s extra webpage? A link to extra websites about the course (also called Professors Homepage) will only be shown if the professor has registered a valid URL in FS. Professors who wish to add extra websites can send the URL and course code to FS-help. After the URL is registered, the link will also appear in your list, and on the right hand side of its official course page. Related articles Find your student adviserStudent ServicesChange or correct your course plan
Student assistant at NTNU
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English
Information about your contract, salary and employment. Norsk: Studentassistent ved NTNU For job openings, go to Bridge NTNU and Ledige stillinger for studenter For information about be a NTNU employee, go to New at NTNU You need to sign a contract before you begin your work at NTNU All NTNU employees must have a valid contract. The contract will be sent to you by e-mail. It can be your student address or private emails, depending on what was noted by the person ordering your contract. The sender is DFØ – NTNU's supplier for digital contracts. When you receive the contract, you must read through it and sign electronically. See practical guidance on dfo.no: Sign a contractTutorial for foreign persons in English Log in to the Self-service portal When the contract has been signed, you will receive a new email from DFØ with information about logging in to the Self Service Portal. It is in the Self Service Portal that you will find information about salary, time, employment, etc. Enter information about next of kin etc. under "My information". The self-service portal also comes as an app. Hourly or monthly wages? Month: If you enter into a contract with monthly salary, you will be paid a fixed sum on the 12th of each month. Your contract will state how large your position is as a percentage. As a rule, student assistants with a monthly contract do not register time, unless otherwise agreed where you will work. By the hour: If you have an hourly wage contract, you must register hours and submit a timesheet to receive your salary. You can do this in the self-service portal under "My contracts". You must submit your timesheet by midnight on the last working day of the month. You can only submit one timesheet per month per contract. Guide: How to register working hours in the Self-service portal for hourly employees Salary NTNU's salary policy (in Norwegian) says something about the framework for salaries for student assistants. You can see an overview of hourly wages and typical job shares for student assistants on the page Lønn - beregning av satser student og læringsassistenter (in Norwegian). Salaries are usually paid on the 12th of each month. See an overview of the payment dates in NTNU's payroll schedule. Payslips and salary information can be found in the Self Service Portal and DFØ app. Tax When you enter into a contract with NTNU, we collect your tax deduction card directly from the Norwegian Tax Administration. If you wish to change your tax deduction card, you can do so on the Tax Administration's website. Go to Taxes for more information. IT access You will be prompted by the Oracle Service to activate your user account. It gives you the same basic access as other NTNU employees: e-mail address, feide ID and access to file area T: for the device you are connected to. You also get Microsoft 365 employee license. Sick leave If you become ill, inform your manager. Doctor-certified sick leave If you become ill before you have been employed for two months, you must submit a doctor-certified sick leave. In case of sick leave from a doctor, you can send a timesheet to the Service Center via NTNU Help. In the form, you submit the hours that were previously set up in your work schedule and that you are prevented from working due to illness. If you have multiple hourly contracts, you must submit one form per contract. The reason why you have to send the hours in this way is that the Self-Service Portal / App blocks the possibility to register time sheets when you are on sick leave. Self-declared illness When you have been employed for two months, you can use self-certification. You then notify your manager. You can register hours for the days you are sick, if the working hours were agreed in advance with your manager. Student assistants must not register holiday in the Self Service Portal You accrue holiday pay which is paid out in June or when you leave your job. Go to Holiday pay If you have a monthly contract, you will automatically receive a holiday quota in the Self-service Portal, and automatic notifications to send a holiday application within a deadline. Ignore these notifications. As a student assistant, you do not need to register holiday in the Self Service Portal. If you have already submitted such an application and had it approved, you can delete it. You will be paid your holiday pay with the final settlement. Hourly paid employees do not receive a holiday quota in the Self-service Portal, nor should they be allowed before holiday. Resignation If you have an hourly contract or you are a student assistant with a monthly contract, you should not use the termination form in the Self Service Portal if you wish to terminate your position. Instead, let your manager know. Your unit must then notify the Service Center via the NTNU Help form hourly, month and assignment contract. Duties and rights Persons employed on hourly or monthly contracts receive sick pay, holiday pay and pension premiums from Statens pensjonskasse. Read more about Absence due to illnessHoliday payRetirementStaff regulationsNew at NTNU Contact If you need help with signing contract, using the Self-service portal, registering time or have any questions about salary, you may contact the Service center.
Changes of Name - National Identification Number
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English
The name registered on Studentweb is the name that will appear on your Transcript of Records, Diploma, Student Card, Student ID-app and more. Norwegian version - Navneendring - norsk fødselsnummer Changes of Name If you have changed your name or your name appears incorrectly on Studentweb, you must inform us as soon as possible so we can update our systems with the correct information. Fill in our contact form on NTNU Hjelp (only for students). If you don't have access to this portal, send an e-mail to kontakt@sa.ntnu.no. We will check the information in the National Registry (Folkeregisteret) and update our systems. National Identification Number If you have received a Norwegian ID-number (11 Digit ID) after you were admitted as student at NTNU, you must inform us as soon as possible so that we can update our systems with the correct information. Fill in our contact form on NTNU Hjelp. We will check the information in the National Registry (Folkeregisteret) and update our systems.
Semester fee and registration
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English
The semester fee is a statutory fee to the Student Welfare Organization (Sit) that all students must pay. The semester fee is today NOK 600 per semester. The semester fee will increase to NOK 700 from autumn semester 2024. The fee finances a variety of student welfare services. Norsk versjon - Semesteravgift og registrering Looking for something else? Topic page for new international students | Pages labelled with Studentweb Innholdsfortegnelse [-] Registration and payment deadline Semester registration Paying the semester fee Paid the semester fee at another institution in Norway? Delayed payment of the semsterfee Are you a PhD candidate? Semester fee reimbursement Related pages Registration and payment deadline To retain the right to study, you must pay the semester fee and register each semester within the deadlines. Deadline for semester registration and paying the semester fee: 1 February - Spring semester 15 September - Autumn semesterYou can start the semester registration in December at the earliest for the spring semester, and 15 June for the autumn semester. If you have citizenship from countries outside the EU/EEA and Switzerland, you will have to pay tuition fee in addition to the semester fee to study at NTNU from autumn 2023. For more information, see Tuition fee. Semester registration You must register for each semester on Studentweb. Log in to StudentwebClick on "Start registration".Follow the registration sequence. You will be asked to: Confirm to have read the study regulations.Update personal information, such as your addresses.Check your individual education plan.Generate semester fee invoice.Approve the use of picture. Paying the semester fee Students on exchange from an NTNU partner institution is exempted from paying the semester fee. You will find the invoice for the semester fee on Studentweb. You can follow the link on the homepage of Studentweb, or via More - Payments. Once you have created an invoice, you will find the payment information you need in order to pay the semester fee. If you have a Norwegian bank account with internet banking, you have the option to pay the semester fee online. It takes 1-5 days from you pay the semester fee till it is registered in our system. When we have received your payment your digital student ID will be updated. How to download the digital student ID app. You need to bring the digital student ID to get a student card. The semester fee has to be paid before you get a user name and password so that you can get into NTNU's IT system and to get access to Blackboard. Paid the semester fee at another institution in Norway? It is not necessary to pay the semester fee to several institutions in order to study at NTNU. The main rule is you pay to the institution you use services from. Please note that if you do not pay to SiT, some of the services with limited access will not be available. These are services such as reimbursement, kindergarten and student housing. If you have paid the semester fee at another institution we must register this at NTNU. Use the following form at NTNU Hjelp. If you dont have access to the self-help portal, please send an email to kontakt@sa.ntnu.noattach documentation showing that you have paid the semester fee at the other institutionLog in to the external institution`s Studentweb via More - Payments, and send us the PDF that shows that the invoice is paid. Delayed payment of the semsterfee Did you forget to pay the semesterfee within the deadline? Pay right away. You will still be able to find the invoice details on Studentweb even if the deadline has expired. If you do not pay the semester fee, you risk losing your right to study and having your exam-registrations canceled. Are you a PhD candidate? As a doctoral candidate, you do not pay the semester fee, and you will not receive a student ID. If you plan to take courses that are not part of the PhD programme, you must pay the semester fee. Do you want to take courses that are not part of the PhD programme? Apply through Søknadsweb. Choose "Single courses" -> "PhD courses for external candidates" within the deadline. When the application is granted, you must pay the semester fee and register for the semester in Studentweb. For information on how to apply and application deadline, see Research courses for external candidates - NTNU Do you want to take courses that are part of the PhD programme before you are formally admitted as a PhD student? Apply through Søknadsweb. Choose "Single courses" > "PhD courses for external candidates" within the deadline, and you are exempt from paying the semester fee. For more information about the application process and deadline, see Research courses for external candidates - NTNU Please send an email to kontakt@sa.ntnu.no if you have any questions. Semester fee reimbursement If you have paid the semester fee more than once for the same semester, you can claim a refund of the semester fee. This applies if you have paid multiple times for the same Student Welfare Organization, or paid to various organizations. You can also claim a refund if you have withdrawn from the studies early in the semester. Deadline for reimbursement of semester fee is 1 February (spring semester) and 15 September (autumn semester). Send an email to kontakt@sa.ntnu.no when claiming reimbursement. Related pages Activate your NTNU user accountExams - what you need to know before, during and after the examNew student? - checklist for new NTNU studentsPlan your studiesBlackboard - guides and informationStudentweb - what you can do in Studentweb and howTuition fee - applicants with citizenship outside the EU/EEA or SwitzerlandLeave of absenceAdmission to studyEducation plan - how to find and approve your education planSAIH "tenners" - frequently asked questions
Payment for parking at NTNU
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English
From 4 September 2023, it is Trondheim Parkering AS that enforces the parking scheme for NTNU. The SmartPark app must then be used. These instructions apply to employees and students. Innholdsfortegnelse [-] Payment methods Problems with the app? Pay using machines Pay for charging your electric car Rates See also More info on parking in Gjøvik and parking in Ålesund Norsk versjon: Betale for parkering på NTNU. Topic page parking Payment methods You need to activate a parking agreement in the SmartPark app and log in with your Feide username ("Feide username" is the username you use to log in to NTNUs systems otherwise). It's free to create a parking agreement. Here's how you proceed: Download the SmartPark app: SmartPark for Android | SmartPark for IOS. Create an user in the app if you don't already have one.Register by going to "Parkeringsavtaler" on the app's left side of the screen.Choose "Trondheim" and "NTNU Ansatt/student."Enter your Feide username to park at employee and student rates.You can pay for parking on NTNU property using the: SmartPark App - This is how you pay for parking with SmartPark (PDF - In Norwegian)Payment machines (automats) at selected loactions. Select "Ansatt/Student" on screen to pay "NTNU Ansatt/student" fee. Trondheim Parkering websiteUser guides for payment for you with approved on-site parking due to health or social reasons: Register proximity parking i zone A at Gløshaugen (PDF - In Norwegian)Register proximity parking i zone B at Gløshaugen (PDF - In Norwegian)Register proximity parking i zone K at Kalvskinnet (PDF - In Norwegian) Problems with the app? Contact Trondheim Parkering: e-mail: post@trondheimparkering.nophone: 73 10 98 80 Pay using machines Press "Ansatt/Student" for NTNU price. You will find payment machines in the visitors' parking lots at the following campuses: Gløshaugen at Perleporten,at the Main Administration Building, east side,at the Transportsentralen, street: S.P. Andersens veg, Valgrinda. Dragvoll at the driveway from "Loholt Allé", near the Dragvoll sports centre,at the parking lot nearest to the main entrance at Dragvoll campus.Jonsvannveien 82 / Moholt next to the main entrance.Marin Technology Centre by the driveway to the upper parking lot in Otto Nielsens vei 10.Kalvskinnet at one end of "Suhm-huset". Pay for charging your electric car Note that you must use other solutions to pay for electric car charging than the Smart Park app.You can pay for charging via app or SMS. Smartphone App: SmartCharge – Android | iOS1/ Start charging in the app2/ Press the green button on the post3/ Connect the charging cableSMS - Send: Lade Start/Stop "charger number" to 2210For questions about payment for charging, contact on phone 91914554 or email address support@meshcrafts.comThe following charging prices apply for daytime and evening hours on weekdays as of 01.03.2023: Time frame: at 06.00 – 20.00: NOK 1/KWhPrices for charging at night on weekdays (20 - 06) and weekends (Friday 20 - Monday 06) Price: NOK 3/KWhAt night and at weekends, charging costs increase when the car is fully charged. This should prevent the charging stations from being occupied when the working day starts. Price: NOK 0.50/min after the car is fully charged Rates Parking rates at NTNU: Hourly rate Applies to Payment methodsRules28 krVisitors andunregistered NTNU personnelAll payment methodsAll lots5 krNTNU personnel with registered parking agreementAll payment methods You can get the NTNU rate at 5 kroner per hour at parking lots reserved for students and employees if a parking agreement is registered. Does not apply to zones designated for "visitor" parking, unless you have obtained temporary permission of on-site parking.Free (Not at Gløshaugen)Electric cars- See separate rules for electric cars. A Parking agreemenbt must be activated in the Smart Park app See also Electric cars – parking and chargingMC/scooter parking (in Norwegian)Parking rules at NTNU
Student Web
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English
In Studentweb, you will find important information about your studies. This is also where you register as a student each semester and create the invoice for your semester fee. Norsk versjon - Studentweb Topic page about planning your studies Innholdsfortegnelse [-] How to log in as a new student How to use Studentweb We will help you get started Security Related pages Log in to StudentWeb How to log in as a new student Log in to Studentweb with your username and password (Feide). If you have not received a username yet, you need to log in with the login information you received in your welcome email. A few days before the beginning of the semester, you will receive two emails: one containing an 11-digit ID number and another containing your 4-digit PIN code. Log in to Studentweb using the ID number and the PIN code. The 11-digit ID number is generated by NTNU and cannot be used as an ID number outside of the university. Your login credentials are personal, so do not share them with others. How to use Studentweb In Studentweb, you will register for each semester and create the invoice for your semester fee register for courses and exams check, change, or confirm your education planfind the location and date of your exams see your exam results and order transcripts of your gradesIn Studentweb, you may also check or change your address and other contact details find your student number order a certificate proving you’re a student change your PIN code specify how you would like to use your vote in the NTNU student elections We will help you get started If you have questions about your studies, you can contact the study advisor / study consultant associated with your programme. If you have questions about study life in general, send an email to kontakt@aud.ntnu.no. Security Studentweb uses encryption, which means that your data is not transferred as plain text, but as an apparent jumble of characters that can’t be read by others. Read the privacy policy for Studentweb here (only in Norwegian) Related pages Create a user accountExam - everything you need to know before, during and after the examinationNew student - arrival checklist for new students at NTNUPlan your studies - checklist in order to plan ahead for next semesterSemester fee and registration - how to register in Studentweb and pay the semester fee
The student ombuds
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On this page you will find information about the student ombuds at NTNU. The purpose of the student ombuds is to contribute increased legal certainty for the students. The Student Ombudsman is an independent, neutral and confidential support person for students. Feel free to contact the student ombuds for an informal and non-binding chat if you have questions related to your study situation. Norsk versjon - Studentombudet Contact Name: Lennart Soligard Phone: +47 48 50 50 05 Email: studentombudet@ntnu.no Note: Email is basically unencrypted, which means it may be possible for others to read the content. It is therefore advisable that requests containing sensitive information should preferably not be sent to the student ombuds by email, but by phone or by personal meeting by appointment. Opening hours By phone: I am available by phone between 08 - 16 monday to friday Drop-in office hours: every Wednesday and Thursday from 12:00 - 14:00: Realfagbygget D1-155. NB: The ombuds is out of office wedensday 15th of may the drop in time is changed to 11:00 - 12:30. By appointment: If you need to discuss your matter with me outside the drop-in hours, please give me a call or send me an email at studentombudet@ntnu.no. Stands on campus The student ombuds has a stand once a month on several campuses at NTNU. Up and coming stands: Dragvoll: Next stand will be thursday 28th of april at 11:00 - 13:00. The student ombuds routinely have a stand by the stairs to the canteen between 11:30 - 13:30. Ålesund: Next stand will be wedensday 23th of april at 11:00 - 13:00 The student ombuds routinely have a stand by the canteen in the main building, by the entrance open area between 11:30 - 13:30. Gjøvik: Next stand will be 21th of may The student ombuds routinely have a stand in the "open area" near the entrance in the main building (Gneis-building) between 11:30 - 13:30. Working tasks The student ombuds at NTNU shall be an independent assistant to the students concerning the students rights related to the Act of universities and university colleges (uhl.) and other legal regulations related to the students rights. The student ombuds activities shall mainly include matters relating to the "study situation" where a student experiences injustice. Study situation means the student's relationship with NTNU. The student ombuds will advise students on what they can and should do to safeguard their interests. The student ombuds will help to resolve matters closest to where they occur, that is at the lowest possible level in the organization. The student ombuds will ensure that the cases receive sound and correct treatment and focus on the students' rights and equal treatment. The student ombuds will act as a supplement to other routines and systems for supervision and follow-up and does not dissolve NTNU information and guidance duties. The student ombuds may carry out investigations on how the case has been processed. The student ombuds does not have the authority to settle matters nor is it the appeal body for matters that have been dealt with and settled by other entities or decision-making bodies at NTNU. The student ombuds can decide if he/she wants to assist a student in one case or not. The student ombuds shall always give a reason when the ombudsman refuses to assist in a matter. The rejection cannot be appealed. The student ombuds may take matters on his own initiative to ensure legal certainty for the students. Matters regarding for example Lånekassen or the student welfare organization (Studentersamskipnaden) falls outside the student ombudsman's duties. The student ombuds also does not handle professional questions that’s related to any subjects at NTNU. The student ombuds will not act as a lawyer for the student or take part/pick sides in a certain case or in a conflict between two parties. Information and training The student ombuds will actively inform about his/her function to NTNU students and to student elected representatives about the students' rights and duties. Reporting Through annual reports the student ombuds shall report on his/her activities to the NTNUs principal.The annual report shall be submitted to LMU and NTNU's Board as an orientation case. The student ombuds shall inform the NTNUs principal on any serious issues or matters of principal importance. Annual reports can be found on the open page at ntnu.no/studentombud (Norwegian only) Confidentiality and access The student ombuds has duty of secrecy pursuant to section §13 of the Public Administration Act concerning matters that are known to him/her through his/her work. The student ombuds has only access to confidential information to the extent that the student concerned has given the consent. Questions regarding access to cases at the student ombuds follow the rules in public law (Act 19 May 2006 on access to documents in public works). Notification of critical matters Students may notify the student ombuds of critical circumstances (e.g. offense, bullying, harassment, security violations) affecting the student's situation. Students can notify anonymously through the student ombuds. If the student wants confidentiality regarding who has notified, the student ombuds must note that it may be limited to what extent the case can be pursued. Regulations University and Higher Education Act(Norwegian only) Public Administration Act Freedom of Information Act Study Regulations Regulations for admission to studies(Norwegian only) Regulations on suitability assessment(Norwegian only)
Financial support for student volunteering
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Here you will find information on how to apply for financial support for student volunteering. Norwegian version - Økonomisk støtte til studentfrivilligheten Innholdsfortegnelse [-] Financial support for student volunteering About the support scheme Criteria for allocating funds upon application Accessibility International student organizations The application must contain What will be prioritized when processing applications? What is not supported through this scheme? Requirements for granted applications Financial framework Application deadlines How to apply for funding Contact Financial support for student volunteering About the support scheme These funds will contribute to the academic and social integration of all students, including students with a disability and international students. Student organizations stand for many of the integration activities. The support scheme has been created to give student organizations at NTNU a chance to plan for activities which are not already within the organization’s set framework. Criteria for allocating funds upon application The organization is a student organization in connection with NTNUThe organization is registered as a non-profit organization with an organization number in the Brønnøysund Register. For associations that are not registered in the Brønnøysund Register, a maximum ceiling is set on the allocation of funds of NOK 10,000.Support is granted for events/activities that contribute to academic-social integration of students. Support is also granted for activities for which no plans have been made in the budget year. It is a requirement that the event is aimed at NTNU students.Short-term support for operating expenses can be granted.All applications must contain an application letter, a budget and an account. Accessibility NTNU has over 2000 students with a disability. Among these are students who are visually impaired, hearing-impaired, physically impaired, students with different psychic disorders and students with a number of different functional reductions. NTNU wishes to encourage a consciousness of the importance of universal design and facilitation and will therefore prioritize funding to those who already make their events and activities accessible for all. The application must include a description of how the funding will contribute to include students with disability, og how their needs are already met. International student organizations NTNU makes an exception regarding support for operating expenses for international student organizations. To qualify for this, the organization and its activities must be open to all international students at NTNU, and contribute to create interaction between international and Norwegian students. The application must contain An application letter with a description of the organization, membership, what the funds will be used for and why the funds are needed.Information about the organizationName of organization, organization number, account number, and contact information to the person responsible for the application. Budget and accounting: (Attachment)Budget and result accounting for the applicating organization, with notes.If you have just started up, it’s enough to send the organization’s budget. Budget and accounting for subgroups, event or project: (Attachment)If relevant, a detailed budget for the subgroup/event/project, and accounting.How much funds the organization has available in its accounts. If this is not stated, then you must argue for why it is necessary with funding and why you are not using available fundsFor the application round of the spring semester: If you use the calendar year, you should show the accounts for the periods January last year to today. If you use the school year, you should show an account for the periods last August to today. Applications that fail to include this content can be rejected due to formal error. What will be prioritized when processing applications? Priorities: 1. Academic, social-academic activitiesEvents/activities which contribute to include students with a disabilityEvents/activities which promotes interaction between international and Norwegian students.2. Short-term support for operating expensesEvents/activities held outside of Trondheim, Gjøvik, Ålesund.During the processing of the applications, the purpose of the funding is determinant. These funds are not to subsidize events with solid funding, but to give support to be able to plan an event. How much funds the student association has in the account will therefor be taken in consideration when processing the application. What is not supported through this scheme? Primarily, no support is given for recurring events. This is because this support scheme will mainly support new measures and further development.AlcoholParty-political organizations or religious organizationsActivities outside of NorwayNo funding for equipment for personal use/privately owned Requirements for granted applications Recipients of funding are obliged to report to NTNU is the funding cannot be used to its purpose for which the funds were given. NTNU will decide whether the funds can be allocated to a different purpose or be returned to NTNU.Grant decisions cannot be appealed. Financial framework NTNUs support scheme for «Support for student volunteering» has a budget of NOK 1 450 000,- per year. Of these, NOK 150.000,- are earmarked grants to AktivCampus NTNUI, and NOK 180.000,- to Ledelse i praksis. The remaining amount of NOK 1 120 000,- is divided between the spring and fall semester. Application deadlines Application deadlines are once a semester, 1st of March and 1st of September.Processing time is one month after closing date. How to apply for funding Application is marked with Application «Name of organization» Support for student volunteering and sent to postmottak@ntnu.no, remember attachments. Apply for funding Contact Questions or comments can be sent by e-mail to nora-marie.brattebo@ntnu.no 20.06.2022
Student guidance
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Overview for employees for finding student advisers at other faculties and departments. Norsk versjon - studieveiledning Innholdsfortegnelse [-] For students Student advisors at the faculties For students See topic page on student guidance for general information and how to find your student adviser. Student advisors at the faculties Note: some of the following links all lead to pages in Norwegian, but the names and contact information for student advisers in the different disciplines should be clear, even if you are unable to read Norwegian. Faculty of Architecture and DesignFaculty of Medicine and Health SciencesFaculty of Humanities (in Norwegian)Faculty of Information Technology and Electrical EngineeringFaculty of EngineeringFaculty of Natural SciencesFaculty of Social and Educational SciencesFaculty of Economics and Management (in Norwegian)NTNU in GjøvikNTNU in Ålesund
Email via iPhone or iPad
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Here is how you set up your NTNU e-mail for iPhone and iPad as a student or employee. iOS users need to use the Outlook-app since the standard mail app on iOS does not support two-factor authentication. You can download the Outlook app on the app store. Innholdsfortegnelse [-] Log in to Outlook with Microsoft Authenticator already installed on your phone Log in to Outlook in iOS without the Microsoft Authenticator-app Adding your NTNU e-mail in the Mail-app for iPhone and iPad Also see Contact Norsk versjon - E-post på iPhone og iPad Topic page about IT support | Pages labeled with email Log in to Outlook with Microsoft Authenticator already installed on your phone First time using the outlook app you will need to add your account with the format username@ntnu.no. After clicking Add Account you will be need to authenticate. On the Please Authenticate page you will click Open Authenticator and the Microsoft Authenticator app will open. After authenticating you will be given the choice to add another account. Click the Maybe Later button and your NTNU e-mail account should be added to the Outlook app. Log in to Outlook in iOS without the Microsoft Authenticator-app Open the Outlook-app and log in with the format username@ntnu.no as shown below. After that, you will be directed to a new log in, where you will have to log in with FEIDE. Type in your NTNU username and password, and log in. If you get asked to add another account, choose the option Maybe later. You should now be logged in with your NTNU e-mail in the Outlook-app. Adding your NTNU e-mail in the Mail-app for iPhone and iPad On your device, open your Settings and click on Mail Select Accounts. Click on Add account Choose the option Microsoft Exchange Fill in your NTNU e-mail in the format username@ntnu.no. Add a simple description for the account, for example "NTNU e-mail". Click Next. Click on Sign in. You will now be sent to the FEIDE-login. Log in with your NTNU username and password Lastly, pick the Mail app for the application you wish to connect to your NTNU e-mail Also see Setting up your email account in OutlookSetting up your email account in ThunderbirdWebmail. Filtering, forwarding, and automatic responses in Webmail. Contact Oracle Student Services can answer further questions about e-mail on iPhone and iPad.
Add or remove apps
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Add and remove elements from tabs you have created yourself. Norsk versjon - Legg til og fjern småprogrammer Innholdsfortegnelse [-] Add apps Move apps Remove apps F.A.Q. Contact Looking for something else? Topic page about IT-support | Pages tagged innsida Add apps How to add apps to tabs you have created yourself: To add page elements (apps), click menuChoose Add apps. n. Find what you want in the list of available applications, and click the Add button. The app will immediately added to bottom of My page. Move apps To move page elements: Click F2 to show the app-labels and edit options (if they are hidden) Move your mouse over the app label and click the set of arrows. Drag the app to a new location. A blue, horizontal line indicates where the app will land when you release the mouse button. Remove apps To remove page elements: Click F2 to show the app-labels and edit options (if they are hidden)Move your mouse over the app´s label and then, click the X icon to remove apps you don't want.Click F2 again to hide the edit options F.A.Q. Can I still add apps to my start page (My Page)? No, not to the start page, but uou can still create a custom tab and add what you want. Why? Analysis shows that only a small percentage av users use these special features. Most users want a default page that gives them what they need, without having to do anything. What apps are most useful? We recommend you try the following NTNU-apps: InstaBart for students InstaBart for employeesCourse offerings (Læringsportal kurstilbud) Mine-studier appen (already a standard part of students' Course Schedule tab) How do I change the page layout? See this guide: Change your page layout Contact Orakel Support Services can help if you encounter difficulties.
Checking fume cupboards
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These guidelines apply to people who have been directed to check a fume cupboard by their leader. Norsk versjon: Kontrollere avtrekksskap Looking for something else? Topic page about HSE | Pages labelled with fume cupboard Innholdsfortegnelse [-] Performing a self-check of the fume cupboard Roles and responsibilities for self-checks Yearly external technical check App for conducting self-check - Lydia AO Also see Contact information Approval/signature All users should follow the guidelines outlined in Working with fume cupboards. Performing a self-check of the fume cupboard The person checking the fume cupboard should have received training. Self-check can be performed by using the app "Lydia AO". Tasks for self-checking fume cupboards: A self-check of the fume cupboards at the unit should be performed at least once a year. A risk assessment will indicate whether they need to be check more often.Measure the air flow rate with an approved and calibrated anemometer. An anemometer should be available at every faculty. We recommend using a thermal anemometer with accuracy of at least +-3% or +- 0,1 m/s in the interval 0,15 - 1,0 m/s or better. Label cupboards that don’t meet the safety requirements with avtrekksskap.pdf|varselsetikett (pdf).Warn the line leader if the alarm function or the air flow rate in the cupboard does not meet the safety requirments. Sign for completed self-check on the check sheet. Register the data from the self-check in the central database (FDV system). An action will be set up automatically if a malfunction is reported. If you don’t have access to the FDV system, contact the Operations division. Roles and responsibilities for self-checks See roles and responsibilities for fume cupboards. (in Norwegian) Yearly external technical check NTNU has a service agreement with an external company that performs yearly checks of the fume cupboards. The Operations division enters and keeps up the agreement. See the list of tasks performed in an external technical check (pdf, in Norwegian) The check is based in the requirements given in standard NS-EN 14175-4 (Fume cupboards. Part 4: On-site test methods). Find the standard for fume cupboards (requires login to the NTNU network).The results of the technical check are documented in NTNU’s central database (the FDV system). The Operations division maintains this.The unit should be warned at least 14 days prior to the technical check. The faculty’s HSE advisor/coordinator is responsible for coordinating and informing of the check.Completed checks should be documented on a separate sheet attached to each cupboard.The cupboard will be labelled with a warning if discrepancies are found so that the cupboard so longer fulfils the safety requirements. Actions and reporting should follow the routines documented in Actions and reporting in the case of problems with fume cupboards.Adjustments are a part of the technical check. If discrepancies are found that require maintenance outside of what is included in the check, the line leader at the unit needs to approve the additional maintenance. App for conducting self-check - Lydia AO The self-check can be carried out using tha app "Lydia AO". The app is only in Norwegian. By selecting scan function in the app, you can scan the barcode on a component to be presented checkpoints. The app can also be used to see your work assignments. To use Lydia AO you must be a registered user of Lydia and have a username and password. To install Lydia AO: Search for "Lydia AO" in the App Store for iPhone and Play Store for Android phones and install the app. For iPad: select "Kun iPhone" in the toolbar at the top left of the search window.At initial setup, you get two choices. Select "ved hjelp av strekkode."Scan the QR code (barcode) below.Now the app should be fully assembled and ready to use. Also see Safety requirements for fume cupboards.Working with fume cupboards.Actions and reporting in the case of problems with fume cupboards.Roles and responsibilities for fume cupboards.Purchasing, moving or removing fume cupboards. Contact information HSE coordinators The Operations division - if you have questions regarding Lydia user-account. Approval/signature Approved by the head of HSE - February 21 2014 - HMSRV6204E - ePhorte 2014/3970
Electric cars - parking and charging
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Parking and charging your electric car at NTNU in Trondheim Norsk versjon: Elbil - parkering og lading Are you looking for something else? Check out the subject page about parking | All pages labelled with parking Innholdsfortegnelse [-] Parking your electric car On-site parking with electric car on the Gløshaugen plateau Charging your electric car From 4 September 2023, it is Trondheim Parkering AS that enforces the parking scheme for NTNU. The SmartPark app must then be used to activate a parking agreement. You shall not activate parking in the app when parking an electric car i parking lots reserved for employees and students. If you do so, you'll be charged 5,- kr/t. All employees and students who park their electric car at NTNU in Trondheim must activate an parking agreement in order to park for free at parking lots reserved for employees and students at NTNU. Here's how you proceed: Download the SmartPark app: SmartPark for Android | SmartPark for IOS.Register by going to "Parkeringsavtaler" on the app's left side of the screen.Choose "Trondheim" and "NTNU."Enter your Feide username (do not include "@ntnu.no") to park at employee and student rates.For questions, please contact Trondheim Parkering AS: post@trondheimparkering.no/ 73 10 98 80 Visitors using an electric car must pay visitor parking charge. Employees and students who park at parking lots reserved for vistors must pay vistors rate. From 01.03.23, payment for charging electric cars has been introduced at NTNU in Trondheim. Parking your electric car You can park for free at all places reserved for employees and students in NTNU's areas, except on the Gløshaugen plateau (Zone A and B), zone K at Kalvskinnet and at MC and HC places. Employees and student who park at parking lots reserved for vistors must pay vistors rate.If you have an electric car wishing to park on the Gløshaugen plateau, you must pay the visitor parking rate (28,- kr/t) There is an obligation to charge at charging points. Electric cars that park in a charging area without charging will be fined. On-site parking with electric car on the Gløshaugen plateau Employees and students who have been granted on-site parking at Gløshaugen (zones A and B) and at Kalvskinnet zone K must also activate a parking agreement in the Smart Park app. This, plus a valid permit granted by the HR and HMS department, must be in place to allow you to park for free on Gløshaugen. Charging your electric car Note that you must use other solutions to pay for electric car charging than the Smart Park app.You can pay for charging via app or SMS. Smartphone App: SmartCharge – Android | iOS1/ Start charging in the app2/ Press the green button on the post3/ Connect the charging cableSMS - Send: Lade Start/Stop "charger number" to 2210For questions about payment for charging, contact on phone 91914554 or email address support@meshcrafts.comThe following charging prices apply for daytime and evening hours on weekdays as of 01.03.2023: Time frame: at 06.00 – 20.00: NOK 1/KWhPrices for charging at night on weekdays (20 - 06) and weekends (Friday 20 - Monday 06) Price: NOK 3/KWhAt night and at weekends, charging costs increase when the car is fully charged. This should prevent the charging stations from being occupied when the working day starts. Price: NOK 0.50/min after the car is fully charged
Get involved in student government
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The student government is a way for students to help develop NTNU as a place of education, and works to make students’ voices heard in questions of academic quality, campus, facilitation, learning environment and similar issues. Main page: Education Quality at NTNU| Pages tagged with quality assuranceNorsk versjon: Studentdemokratiet Innholdsfortegnelse [-] What does the student government do at NTNU? Where can I find more information on the Student Government’s work? What are the responsibilities of the student representatives? Programme of study representatives (SPR) Department representatives (ITR) Faculty representatives (FTR) Members of the Student Parliament Board representatives Like to run for a position? Also see What does the student government do at NTNU? Through the student government, students are represented at all levels, from individual courses to the NTNU board. Students can share their opinions through the student representatives.Student representatives represent students’ rights.The Student Parliament is the political head of the student government.The Student Parliament contributes to centrally developing NTNU as a place of education and aids student representatives at all levels. On the Student Parliaments website (Norwegian only) you can read about their work. Where can I find more information on the Student Government’s work? The Student Parliament’s website | FacebookThe Student Councils: AD | MH | HF| IE | IV| NV | SU | ØKPosters and stands around campus What are the responsibilities of the student representatives? Programme of study representatives (SPR) are on the programme of study councils. represent students’ interests at the programme of study level. are elected at open meetings for all students at the programme of study. Department representatives (ITR) are on all committees in the department that treat studies and learning environment. are on the department board, council or expanded leader meeting.work with the student council in the faculty.work with topics at department level.are generally elected at open meetings for all students at the department. Faculty representatives (FTR) are on all the committees in the faculty that treat studies and learning environment.are on the faculty board.lead the student council at the faculty.work with topics at the faculty level.are generally elected at open meetings for all the students at the faculty. Members of the Student Parliament 25 representatives are chosen to represent their faculty.are the supreme democratically elected body for students at NTNU.approve students’ opinions for all of NTNU.have a working committee. The leadership is comprised of three students who work full-time and three students who work 25 percent part-time. arbeidsutvalget jobber inn mot rektoratet.are elected by all of NTNU’s students through NTNU's web election Board representatives are two of eleven members of the NTNU board.work partially in the Student Parliament as well as representing students on the NTNU board. help make overarching decisions about NTNU. are elected by all of NTNU’s students through NTNU's web election. The Student Parliament is responsible for all student elections. Student representatives are chosen as described in §10 in NTNU’s election rules (in Norwegian). The number of student representatives on the different organs (the NTNU board, the faculty boards and similar) is specified in NTNU’s board rules (in Norwegian). Like to run for a position? Contact Student Parliament or the Student Councils for more information about available positions, what is required when running and how to run. The Student Parliament’s webpage | FacebookThe Student Councils: AD | MH | HF| IE | IV| NV | SU | ØK Also see Pages about NTNU’s educational quality assurance system: Participate in course evaluationsMore about evaluating programmes of studyStudent responsibility in educational quality assuranceSpeak up! Report problems and discrepancies
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