Post a message on Innsida

This article offers helpful information on writing and posting messages on Innsida. You can post to most message channels to which you subscribe, with the exception of messages sent to all of NTNU.

Norsk versjon - Skriv melding på Innsida

Topic page about IT services | Pages labelled Innsida or message channels.

New message

  1. Click on the pencil icon to write a new message.
  2. In the Recipients field type the name of the channel(s) you want to publish to.
    Only channels where you have publishing rights will be shown in the list.
  3. Compose a good title and message content.
  4. Pictures and attachments can be attached using buttons in the editor toolbar (4)
  5. Add relevant tags (5)
  6. Click Publish when you are done (6).


  • Start with the most important information highest up in the message. (Additional writing tips).
  • A precise and good title is very important if you want people to read your message. Don't use capital letters.
  • Use sub-titles in the message to divy up the contents. You will find heading alternatives in the drop-down menu labelled Format.
  • If you are writing about an event with a certain date, click Show more fields.

Post to multiple channels simultaneously

You can post one message to multiple channels by adding more channels in the recipient field. If your message is relevant to both staff and students, you can add both a department and the relevant study program channels in the recipient field (see example below).

Post to multiple channels simultaneously

You cannot change what is in the recipient field after the message is published, but you can share the original message with others. See republish a message (Norwegian only).

Formatting options


Use the options of actions such as "Sign up" or "Download" (see example below).

Example of button

  1. Select the text you want to link from, and create a link in the usual way
  2. Place the cursor in the link
  3. Click the drop down menu for the styles and select either action-primary or secondary action

Highlight a paragraph as a quote

  1. Select a section
  2. Click the "-icon in the toolbar (see example below)

Example of paragraph as a quote

Including pictures in your message

The picture should be optimized for the Internet and should have the right dimensions. Your pictures shouldn't exceed a maximum width of 840 pixels. You can also see how to adjust the width of your picture in step 5 below.

How to upload a picture

  1. Click on the image button in the toolbar.
  2. Pull the picture you want to use into the box or upload a picture (png, jpg or gif format) from your computer. Do you need a picture? See pictures from NTNU for downloading
  3. Internet Explorer users may also need to click on the Last opp fil (Upload file) button
  4. Change the width of the picture (max 840 pixels) along with other settings if you want.
  5. Click OK

Click the picture to adjust the size or adjust it to the right or the left, to replace it with another picture, add a link or delete.

Image captions

Please note: This procedure works only on pictures that fully covers the coloumn's width in the message system.

Add an image caption by placing the image caption below the image, mark the text and choose Styles in the tool bar. Choose image-caption-NTNU.

Video in messages

  1. Upload your video to YouTube. If the video is made on behalf of NTNU it should be uploaded to the NTNU YouTube account. Username and password can be obtained by contacting the Communications Department.
  2. Upload the video to NTNU Box if it is only for internal use (see language options at the bottom menu).
  3. Locate your video on YouTube/Box.
  4. Find the embedded link on YouTube/Box.
  5. Change the height and width of the video. Set the width to be 580px, height is automatically adjusted so that the format is retained.
  6. Copy the embedded link from YouTube/Box into your message.

Additional fields for messages about events

Use the "View multiple fields" button under the calendar icon to the right when posting information about i.e. seminars, deadlines and meetings. These additional fields makes it possible to publish the event to Innsida, etc. - both as a news message and calendar event. Post when an event actually takes place. Abuse of time and date fields leads to noise in the activity overviews and misleading calendar entries.

Checkbox for "Events" are NOT used for messages you want to keep internally. You must only check it if you want to make the activity visible also on the external sites. More on this below.

I need extra help with entering calendar data (settings, recommendations) (Norwegian only).

How to publish a disputation (constraints) (Norwegian only).

Attached files

A 5 MB limit

Attachments and pictures in messages cannot be bigger than 5MB. If you need to share a file that is larger than 5MB, it's best to put it out on a shared file service or webserver to which your target audience has access.

How to attach a file

  1. Click on the Last-opp-fil (Upload file) button in the toolbar.
  2. Pull the document into the box or click to upload from your computer (png, jpg, gif).
  3. Click on the document name to edit the link text.

Supported file formats

Innsida message channels support the following file formats

  • pdf
  • odt
  • doc og docx (pdf is recommended)
  • ppt (pdf is recommended)
  • xls
  • jpg
  • png
  • gif

Some file formats are not supported, including:

  • zip
  • exe

Use PDFs for attachments

We like to use PDF as the file format because it is relatively platform independent.

Why? If your readers work with Linux or Mac, it can be difficult or impossible for them to open files that are saved in a Windows-based format, and vice versa. This is particularly true for ppt, doc, og docx files that readers do not need to be able to edit themselves. More and more users use tablets instead of full computers, and virtually all tablets have some kind of support for reading PDFs.

See also:

Content valid from 1 July 2024

Here you will find guidance on how to write messages on Innsida. You can publish messages in channels to which you have write access.

New message

Before you start, you should have thought through the content. Think plain language and feel free to divide the text so that it becomes efficient to read. A good and informative title is important.

If you have drafted the text in Word, use the Tx function in the text editor to avoid dragging code from Word with you that destroys the formatting.

Simple text-only message

  1. Click on New message in the left menu
  2. Enter the name of the channel(s) you want to publish to
  3. Write an informative title and add content
  4. Add relevant tags
  5. Click Publish message

How to use the text editor

Our readers are always happy with messages that are clear and well designed. It takes simple steps, and here you can see how the text editor works:

Screendump of the text editor at Innsida

  • Arrow keys: Undo/do anyway
  • Paragraph: Select the middle title and select Heading 2 (and possibly Heading 3 for the level below)
  • B: Mark text as Bold. Used when you need to highlight text, but never on intermediate titles, here you use Paragraph.
  • I: Mark text as italic. Remember that italics are difficult to read on screen, so it should be used for single words or short sentences.
  • Increase and decrease indent: Moves the text out from the edge, or back. Rarely used.
  • Tx: Removes formatting. Used if you have pasted text from a word processor
  • Bullet list and numbered list: For listing content.
  • Table: 1) Select the number of rows and columns, 2) Click on the table and select Table Properties, 3) Click Show Caption to add a title to the table and select the Class (that is, type of style) that you want. The NTNU Light style gives you a table where the top row has a background color.
  • Quote: If you want to highlight text, such as a quote, highlight the text and select the quote icon.
  • Link and attachment: Select text and insert a link or upload an attachment. The link text itself should be informative. Read more about attachments in the Tips and tricks chapter.
  • Image: Here you can either enter the URL of an image that is online and to which you have rights, or you can upload an image. Remember to describe the image's content
  • Video: Here you can either enter a link to the video, or embed (embed) the code for the video. Please check out the information in this chapter below.

Other functions in the text editor

The last five functions in the text editor range are rarely used. These are:

  • Superscript and subscript
  • Horizontal line
  • Special characters
  • The source code

Calendar event

You can create a message as a calendar event. It can either be closed and available in the message channels you publish in, but you can also make it available externally on NTNU's external events calendar.

How to create a calendar event (in Norwegian only)

Tips and tricks

Advice on how to optimize the content.

Messages in English

If you have an international target group, you follow the same recipe, but write:

  • In the title field, separate Norwegian and English titles with a slash: Title in Norwegian / Title in English
  • At the start of the message, write: For English version, see below
  • Then you add English text at the bottom of the message


A good picture is a big plus! If you don't have one yourself, you can find good pictures in NTNU's image bank. Remember to check the rights to the image.

Please note: Never post images with (a lot of) text. Firstly, it is often not readable on mobile, and secondly, we must follow Norwegian law and ensure that content is accessible to everyone.


You can add video via the player icon in the text editor. You can do this in two ways:

  • Insert link via General
  • Insert embed code via Include

See the Publish video in message webpage for detailed info.

Create action button

  • Mark the text that should be a link (should be short and descriptive text) and insert the link.
  • Click on Paragraph and select Link button.
  • This is what an action button looks like. The button is black and turns blue when you point to it.


There is a 5MB limit on attachments and images. If you have larger files, you should put them on a file area or a web server and then link them up in the message. We recommend using pdf, which is a relatively platform-independent format.

These file formats are supported for messages on Innsida

  • pdf
  • odt
  • doc and docx (preferably use pdf)
  • ppt (preferably use pdf)
  • xls
  • jpg
  • png
  • gif

Comments, likes and statistics

Comments and likes: If someone comments, you will receive a notification in the left menu. Click on the message and you will be able to read comments. You will also see the number of people who have liked the message.

Statistics: Click on the three dots at the bottom of your message and see the statistics. We point out that potential readers may be too high since data is obtained from the personnel system where not all people are necessarily terminated.

See also

Get access to cross-publish messages to multiple channels (in Norwegian only). For communications staff and others who write a lot of messages.


Do you need training? Contact your network administrator.
Feedback and reporting errors: Contact the Communications Department via NTNU Help.