Automatic forwarding of NTNU email to another email account outside the university's email system is not possible at NTNU. This applies to employees and students.

NTNU is always working to improve security and reduce the loss of personal data and sensitive information. Therefore, the pro-rector for education and the IT director have decided that automatic forwarding of email from an NTNU account to other email services outside the university's systems is not allowed.

Norsk versjon - Automatisk videresending av e-post

Topic page about IT services | Pages labelled email

Better security

Email is one of the factors that makes us vulnerable to digital attacks. Statistics show that most security attacks against NTNU start with an email. NTNU sends and receives approximately 200,000 emails daily.

Emails containing malicious content that remain within NTNU's own systems can be followed up quickly and efficiently by the IT Division. If the same email disappears into external email services, the work to limit the damage becomes more complex and challenging.

This decision is based on official guides to Information Security at NTNU. Here you can read more about the de

• For students: Ny retningslinje for student-e-post (Norwegian only)
• For employees: Ny retningslinje for ansatt-e-post (Norwegian only)

I have several email addresses

It is possible to add your NTNU email account to your mobile device or on your PC in addition to the one you already have. You can read more on Email and calendar.

Contact

Orakel Support Services can help if you have questions or if you encounter difficulties.