Norsk versjon - ArcGIS

Software information

ArcGIS is an advanced and comprehensive GIS platform developed by Esri, which enables the collection, analysis, editing, visualization, and sharing of geographic and spatial data.

Note:
ArcGIS Desktop (also known as ArcMap) has now been phased out, and the license agreement for this product will not be renewed. It is also no longer included in the standard agreement for educational institutions.
Users who still utilize ArcMap must transition to ArcGIS Pro, which is the upgraded successor to ArcMap.

🔹 Key Features:

🗺️ Cartographic Production: Create detailed static or interactive maps based on proprietary or publicly available data.
📊 Spatial Analysis: Analyze geographic patterns, distances, densities, and networks.
🗃️ Data Management: Administer and process large volumes of geographic data within geodatabases.
📡 Data Collection: Utilize mobile applications or sensors to collect GPS-based field data.
☁️ Cloud-Based Collaboration: Share maps and analyses through ArcGIS Online or ArcGIS Enterprise.
🧩 Integration: Integrates with systems such as Power BI, AutoCAD, QGIS, and various APIs.

ArcGIS is available in several versions, including:

• ArcGIS Pro –Esri’s modern, desktop-based GIS application for advanced mapping, visualization, editing, and spatial analysis. The program supports both 2D and 3D work, management of large datasets, as well as integration with ArcGIS Online and ArcGIS Enterprise for sharing and collaboration. ArcGIS Pro is licensed through ArcGIS Online. To gain access to ArcGIS Pro, one must first obtain an ArcGIS account for NTNU and subsequently an ArcGIS Pro license. For assistance, please contact Geodata’s ArcGIS ambassadors at://GIS-ambassador-NTNU@geodata.no
• ArcGIS Online– Esri’s cloud-based GIS platform for creating, analyzing, managing, and sharing geographic data, maps, and applications. The solution requires no local installation and provides users with easy access to tools for map production, visualization, real-time data, and collaborative sharing via web and mobile devices.
• ArcGIS Enterprise– A comprehensive Geographic Information System (GIS) developed by Esri, designed for organizations that require storage, management, analysis, and dissemination of geospatial data within their own IT environments. The platform can be installed either locally or in the cloud and consists of several core components, including Portal for ArcGIS, ArcGIS Server, ArcGIS Data Store, and ArcGIS Web Adaptor.
• Mobile GIS– Refers to the use of Geographic Information Systems (GIS) on mobile devices such as smartphones and tablets. This solution enables the collection, visualization, editing, and sharing of geospatial data in the field, often in real time. Mobile GIS is closely integrated with cloud-based services (such as ArcGIS Online and ArcGIS Enterprise) and is applied in areas such as mapping, monitoring, emergency response, property management, and environmental studies.
• Note:The ArcGIS agreement at NTNU is time-limited and requires annual renewal.

Software information

The ArcGIS software suite is made available at NTNU under the framework of an institution-wide site license. This agreement ensures access for both students and staff, and the software is employed for teaching and research purposes across several NTNU faculties.

In order to utilize ArcGIS at NTNU, a valid license is required:

• ArcGIS for Server, licensing is administered through a central license server that manages the institution’s license file.
• ArcGIS Pro, licensing is handled via ArcGIS Online. Users must first be registered with an NTNU-affiliated ArcGIS account, after which an individual ArcGIS Pro license will be assigned.

It is important to note that the use of ArcGIS at NTNU is strictly limited to academic purposes. This includes teaching and research activities. The software may not be employed for revenue-generating contract research or any commercial activity.

Download/Install/Run:

• From NTNU's portal for downloadable software
• From Software Center
• From Software Farm
• From arcgis.com

Installation Guide

🛠️ Step-by-Step Instructions

1. Obtain access to the software

• ArcGIS Pro via NTNU’s software portal.
• Through the Software Center if you are using an NTNU-managed computer.
• Via arcgis.com.

2. Start the installation

• Double-click the downloaded //.zip// file to initiate the installation process.
• Select the desired destination folder for the files, or use the default location.Click
• Click “Next” to proceed.

3. Følg installasjonsveiviseren

• Review and accept the license agreement.
• Select the installation type:
  • Per-machine: The program will be installed for all users on the computer.
  • Per-user: The program will be installed only for the current user.
• Choose the installation directory, or use the default location.
• Select any optional components, such as AI models for semantic search (optional).
• Click “Install” to begin the installation.

4. Complete the Installation

• Once the installation is complete, you may choose to launch ArcGIS Pro immediately by selecting the checkbox labeled “Run ArcGIS Pro now”
• Click “Finish” to exit the installation wizard.

5. Sign In and Activate License

• Launch ArcGIS Pro.
• Select “Enterprise login” if you are using an organizational account (e.g., NTNU).
• Enter your organization’s URL (e.g., ntnu) and click “Continue”
• Alternatively, sign in using your user credentials.

6. License Access

• For NTNU users: Please contact Geodata’s ArcGIS ambassadors at GIS-ambassador-NTNU@geodata.no to request an ArcGIS Pro license.

License Renewal

To renew an existing ArcGIS Pro license before it expires, follow the steps below. The process depends on which licensing model you are using: Named User License, Single Use License, or Concurrent Use License.

🔄 1. Named User License (commonly used by universities and organizations)

This is the most frequently used model at NTNU and other institutions.

Procedure:

• Open ArcGIS Pro and navigate to: “Settings” > “Licensing” > “Your Organization’s URL”
• Ensure that you still have access to your organizational account (e.g., NTNU’s ArcGIS Online).
• The license will be renewed automatically as long as you remain part of the organization and have an assigned license.
• Contact the license administrator (e.g., for NTNU: GIS-ambassador-NTNU@geodata.no) if you no longer have access to a valid license.

✅ No manual action is required if the licenses are updated centrally by the organization.

🔄 2. Single Use License (local license file on one machine)

Procedure:

1. Contact your license administrator or Esri distributor.
2. Obtain a new authorization or license code.
3. Open the ArcGIS Pro Licensing Tool (e.g., ArcGIS Administrator).
4. “Authorize” tab and enter the new license code.
5. Complete the activation wizard and restart ArcGIS Pro.

🔄 3. Concurrent Use License (access via license server)

Procedure:

1. Ask your IT or system administrator to renew the license file on the license server.
2. They will download a new license file through the
3. Esri Customer Care Portal and update the ArcGIS License Manager.

📌 How to Check Your License Status

I ArcGIS Pro:

• Navigate to: “Settings” → “Licensing”
• The following information will be displayed:
  • License type (Named User, Single Use, or Concurrent)
  • Expiration date
  • Any available extensions

Troubleshooting When the License Does Not Renew Automatically

Below is a practical troubleshooting guide in case your ArcGIS Pro license does not renew automatically. This may occur due to issues with login credentials, network connectivity, or incorrect license configuration.

🔍 Troubleshooting: License Not Renewing Automatically

🧾 1. Verify Login

• Navigate to: ArcGIS Pro → Settings → Licensing
• Check whether you are signed in with the correct organizational account (e.g, @ntnu.no)?
  • ✅ Yes: Proceed to the next step.
  • ❌ No: Click “Sign in” and log in using your ArcGIS Online account through your organization.

🔐 Note: For users affiliated with NTNU or similar institutions, please use the Enterprise Login option by selecting “Your Organization” and entering ntnu.

🌐 2. Check network connectivity and firewall settings

ArcGIS Pro must be able to access the following domains: .arcgis.com, .esri.com, and geodata.no (for Norwegian users).

🔒 If you are using a work computer with a strict firewall, please contact your IT department to open the required ports (TCP 443).

🛠️ 3. Check license status and access

Log in to your organization’s account.

Navigate to “My settings” → “Licenses.”

Verify that you have been assigned an ArcGIS Pro license and any required extensions.

❌ If you are missing a license, please contact your license administrator (for example, at NTNU: GIS-ambassador-NTNU@geodata.no

🚨 If all else fails

Contact points:

• NTNU users:📧 GIS-ambassador-NTNU@geodata.no
  🌐 IT Support

Overview of Key Features in the Software

This is an overview of the main features of ArcGIS, with a focus on ArcGIS Pro and the broader ArcGIS ecosystem. It covers analysis, visualization, data management, and collaboration:

🧭 Key Features of ArcGIS

🗺️ 1. Map Production and Visualization

• Create professional 2D and 3D maps.
• Use layers with various symbols, colors, and labels.
• Access global basemaps (satellite, topographic, OpenStreetMap).
• 3D visualization using Scene Viewer and ArcGIS Pro.

📊 2. Geographic Analysis

• Buffer, overlay, spatial join, clip, intersect, and more.
• Analyze spatial patterns (hotspot, clustering, trends).
• Access over 1,000 prebuilt geoprocessing tools.
• Model building in ModelBuilder with drag-and-drop analysis.

📍 3. Geocoding and Routing

• Address lookup and conversion of addresses to coordinates.
• Calculation of route suggestions, nearest neighbor, and drive-time zones.
• Integration with network analysis and traffic data.

📦 4. Data Management and Integration

• Support for multiple formats: Shapefiles, GeoJSON, KML, CAD, Excel, CSV, and more.
• Import from databases (PostgreSQL, SQL Server, Oracle, etc.).
• Connection to real-time data via APIs and sensors.

🌐 5. Web Maps and Applications

• Create and share interactive maps via ArcGIS Online or Portal for ArcGIS.
• Utilize tools such as Web AppBuilder, Experience Builder, and StoryMaps.
• Share data publicly or internally with access control.

🧪 6. Advanced Spatial Statistics and Machine Learning

• Analyze patterns using spatial statistics and regression models.
• Classify imagery with machine learning algorithms (Random Forest, SVM).
• Apply AI for object detection in satellite imagery.

🛰️ 7. Image Processing and Remote Sensing

• Analyze aerial and satellite imagery (raster processing, NDVI, classification).
• Support for LiDAR and high-resolution topography.
• Use Raster Functions for efficient image analysis.

8. Extensions

• Spatial Analyst:Raster analysis and surface modeling.
• Network Analyst:Routing and logistics.
• 3D Analyst:Terrain modeling and 3D analysis.
• Geostatistical Analyst:Advanced statistical interpolation.

👥 9. Collaboration and Sharing

• Work in teams with cloud-based projects (ArcGIS Online / Enterprise).
• Assign roles and permissions to different users.
• Share maps and applications publicly or restrict access to internal users.

📱 10. Mobile and Field Data

• Apps such as Survey123, Collector, and Field Maps.
• Collect field data and synchronize automatically to the cloud.
• Offline maps and GPS device support.

Useful Resources for New Users

The following is an overview of useful resources for new ArcGIS users, focusing on learning, documentation, and support — both from Esri internationally and Norwegian institutions such as NTNU and Geodata AS:

📚 Learning Resources and Training

🌐 Esri Academy (Free and Paid Courses)

• Online courses covering ArcGIS Pro, ArcGIS Online, spatial analysis, and more.
• Many courses are free for organizational users.

🎓 Learn ArcGIS (Project-Based Learning)

• Practical, step-by-step exercises using real-world data.
• Examples include analyses of wildfires, population density, accessibility, and more.

📘 Documentation and User Guides

📄 ArcGIS Pro Official Documentation

• Detailed documentation for all tools and functions.

📄 ArcGIS Online Help

• Guidance for working with web maps, StoryMaps, and cloud-based sharing.

🗺️ Geodata AS (Norwegian Distributor)

Offers e-learning, courses, and guides in Norwegian.

🛠️ Useful Tools and Add-Ons

• Norwegian customizations for ArcGIS Pro.
• Map layers, thematic data, and tools tailored to Norwegian conditions.
• Living Atlas of the World: Quality-assured global map data, including Norway.

🆘 Support and Community
🧑‍💻 Esri Community (formerly GeoNet): Ask questions and receive answers from users and Esri staff.

📧 User Support (NTNU or Geodata):

• NTNU: GIS-ambassador-NTNU@geodata.no
• Geodata Support: support@geodata.no

📘 Official Documentation for ArcGIS

🔹 1. ArcGIS Pro (Desktop Software)

This is the most comprehensive documentation for professional GIS users.

Includes detailed information on tools, analysis, mapping, data management, and scripting (Python/ArcPy).

📖 Website:

🔹 2. ArcGIS Online (Cloud-Based Web Platform)

Documentation for creating and sharing web maps, managing users, building applications, and more.

Provides a good introduction for new users, educators, and students.

📖 Website:

🔹 3. ArcGIS Enterprise (Server-Based Solution)

Used by organizations with their own servers.

Documentation covers Portal for ArcGIS, ArcGIS Server, data storage, security, and more.

📖 Website:

🔹 4. ArcGIS Developer Documentation

For developers working with APIs, SDKs, web maps, and automation.

Includes JavaScript API, Python API, REST API, and more.

📖 Website:

🔹 5. ArcGIS StoryMaps

For creating interactive narratives and presentations using maps.

📖 Website:

🔹 Geodata AS (Esri Distributor in Norway)

List of Available Extensions

Below is an overview of the most commonly used extensions for ArcGIS Pro and ArcGIS Enterprise. These extensions enhance the software’s functionality by providing advanced analytical tools, specialized models, and industry-specific solutions.

🧩 ArcGIS Extensions

📍 1. Spatial Analyst

• Advanced raster and surface analysis
• Examples: terrain modeling, suitability mapping, cost analysis, hydrology
• 🔧 Commonly used in environmental management, spatial planning, and ecology

🗺️ 2. 3D Analyst

• Analysis and visualization in a 3D environment
• Examples: building modeling, elevation profiling, volume and visibility analysis
• 🔧 Essential for urban planning, visualization, and BIM/GIS integration

🚗 3. Network Analyst

• Routing, proximity, and service area analysis
• Examples: finding the nearest location, optimal distribution, route optimization
• 🔧 Widely used in transportation, logistics, emergency response, and public services

📈 4. Geostatistical Analyst

• Statistical interpolation and prediction based on point data
• Methods: kriging, IDW (Inverse Distance Weighting), trend analysis
• 🔧 Used in geology, environmental monitoring, and pollution modeling

🛰️ 5. Image Analyst

• Advanced tools for remote sensing and image analysis
• Examples: NDVI, classification, change detection, hyperspectral analysis
• 🔧 Useful in agriculture, forestry, climate research, and environmental monitoring

📦 6. Data Interoperability

• Import and export of more than 100 GIS, CAD, BIM, and database formats
• Includes ETL tools (Extract, Transform, Load)
• 🔧 Enables integration with FME, AutoCAD, Revit, IFC, XML, and more

🧪 7. Tracker / Location Sharing (Enterprise & Mobile)

• Real-time tracking of personnel and field units
• Requires the Field Maps or Tracker app
• 🔧 Used by emergency services, operations, and field staff

🏗️ 8. Business Analyst Extension

• Combines demographic data with market analysis
• Used in business planning, retail, and public administration
• Provides access to ready-to-use datasets through the ArcGIS Business Analyst Web App

🧬 9. Maritime, Aviation, and Utility Extensions

• Specialized extensions for industries with specific regulatory requirements (IMO, FAA, etc.)
• Includes Maritime Charting, Aviation Airports, and Pipeline Referencing

📦 Additional Extensions in ArcGIS Online and Enterprise (Outside ArcGIS Pro)

• Insights for ArcGIS: Interactive data exploration and visualization
• GeoEvent Server: Real-time data management (e.g., IoT applications)
• ArcGIS Monitor: System performance monitoring
• ArcGIS Indoors: Indoor mapping and navigation

General Description of Available Toolboxes

This overview presents the available toolboxes in ArcGIS Pro. The toolboxes contain essential functions for analysis, data processing, visualization, and automation within Geographic Information Systems (GIS).

🧰 Standard Toolboxes in ArcGIS Pro

1. 📂 Analysis Toolbox

• Tools for fundamental geographic analysis
• Examples: Buffer, Clip, Intersect, Union, Erase
• Use cases: Spatial relationships, area analysis, zoning

2. 📊 Spatial Analyst Toolbox (requires extension)

• Raster and surface analysis
• Examples:Slope, Aspect, Cost Distance, Weighted Overlay, Reclassify
• Use cases: Terrain analysis, environmental modeling, suitability mapping

3. 🧭 3D Analyst Toolbox (requires extension)

• 3D geometry, elevation profiles, and terrain modeling
• Examples: Interpolate Shape, Viewshed, Cut Fill, Create TIN
• Use cases: Construction, visibility analysis, landscape modeling

4. 🚗 Network Analyst Toolbox (requires extension)

• Routing, accessibility, and transport analysis
• Examples: Closest Facility, Service Area, Vehicle Routing Problem
• Use cases: Logistics, public transport, emergency response

5. 🛰️ Image Analyst Toolbox (requires extension)

• Analysis of satellite and aerial imagery
• Examples: Image Classification, Change Detection, NDVI, Raster Function Templates
• Use cases: Agriculture, climate research, remote sensing

6. 🧪 Geostatistical Analyst Toolbox (requires extension)

• Statistical interpolation of point data
• Examples: Kriging, Empirical Bayesian Kriging, Cross Validation
• Use cases: Pollution studies, epidemiology, hydrology

7. 📦 Data Management Toolbox

• Management of geodatabases, projections, and metadata
• Examples: Project, Merge, Repair Geometry, Create Feature Class
• Use cases: Data cleaning, preparation, standardization

8. 🗂️ Conversion Toolbox

• Conversion between different file and database formats
• Examples: Raster to Polygon, KML to Layer, CAD to Geodatabase
• Use cases: Cross-system collaboration (CAD, GPS, BIM)

9. ⚙️ Toolboxes for Automation

📜 ModelBuilder

• Drag-and-drop tool for automating analyses
• Commonly used in teaching and for documenting analytical workflows

🐍 Python / ArcPy

• Script-based access to "all" toolbox functions
• Used for batch processing, automation, and advanced logic

10. 📐 Cartography Toolbox

• Tools for improving and generalizing maps
• Examples:Simplify Line, Smooth Polygon, Aggregate Polygons
• Use cases: Map production, print layouts, and cartographic clarity

User Support (Technical Assistance)

If you have further questions regarding licensing or require assistance with accessing ArcGIS, you may contact Geodata’s ArcGIS Ambassadors at NTNU at://gis-ambassador-ntnu@geodata.no

📞 Contact Points for Technical Support for ArcGIS

🏫 1. For Students and Staff at Universities (e.g., NTNU)

🔹 NTNU IT Support

• 📧 Email:
• orakel@ntnu.no
• 🧭 Tip: See NTNU’s installation guides and licensing information for additional assistance.
• 📧 Email:
• gis-ambassador-ntnu@geodata.no

🏢 2. For Norwegian Businesses and Public Institutions

• 🔹 Geodata AS (Esri Distributor in Norway)
• 📧 Support: support@geodata.no
• ☎️ Phone: +47 23 24 90 00
• 🌐 Customer Portal

🌍 3. International Esri Support (for Customers with Global License Agreements)

🔹 Esri Support Center
Features:

• Search for error messages and troubleshooting solutions
• Open support cases (account required)
• Access technical articles and user documentation

🔹 Esri Community (formerly GeoNet)

• Ask questions and receive assistance from both experts and users worldwide

✅ Tips Before Contacting Support

• Please have the following information ready:
• Product and version (e.g., ArcGIS Pro 3.2)
• Error message (include a screenshot if possible)
• Steps you have already attempted (e.g., installation, licensing, analysis)
• Type of license model used (Named User, Concurrent, or Single Use)

Supplier Information

Manufacturer: Learn more about ArcGIS at Esri

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