NTNU Hjelp is a self-help portal for students and employees. You log onto NTNU Hjelp with your username and password (FEIDE) by following the link below:

NTNU Hjelp

Norwegian version - NTNU Hjelp

For operators, go directly to: TOPdesk

Why use NTNU Hjelp?

As an employee or student, you don't have to look for the right contact person when you need help. Submit a contact form via NTNU Hjelp, and the system will ensure that your inquiry goes to the right unit.

You also avoid phone queues and long response times, since many of the answers you need are already in NTNU Hjelp.

See which units handle inquiries in NTNU Hjelp

View stored inquiries

Students and employees can view your stored inquiries in NTNU Hjelp by following the steps below.

1. Log in to the self-service portal NTNU Hjelp
2. Select “My requests”
3. You will see an overview of all your requests