This article will show you how to add a shared mailbox to Microsoft Outlook.

Norsk versjon - Legge til en fellespostkasse i Outlook

If you have recently been given access to a shared mailbox, you must log out of Windows and log in again to update your group memberships. Then start Outlook and follow the routine below.

Topic page about E-mail and calendar | Pages labeled with Outlook

Windows

1. Open Outlook, scroll to the bottom of the navigation pane, and click the three dots (...) to the right of Shared with me, click Add shared folder or mailbox.
   
2. Enter the name of the mailbox you want to access, press Add.
   

Online

1. Open https://outlook.office.com/mail/ in a web browser.
2. Click on the profile icon in the top right corner.
   
3. Click on Open another mailbox.
   
4. Enter the name of the mailbox you want to access, press Add.
   

OSX and Outlook 2016

When using Outlook on Mac, you have to set up the shared mailbox as a “delegate”.

1. Navigate to the Tools tab and click Accounts.
   
2. Highlight the account which is going to access the shared mailbox and click Advanced.
   
3. Go to the Delegates tab and click the plus button in the field that says People I am a delegate for.
   
4. Enter the name of the shared mailbox and click Add.
   
5. Click OK and close the Accounts panel. The shared mailbox should appear in the list to the left of the Outlook window.
   

Contact

Orakel Support Services can help if you encounter difficulties or if you have any questions.