Password bank is a service for securely storing usernames and passwords, as well as other secrets. This is done locally on NTNU's own infrastructure. You can also share passwords with others using collections.

The service is provided by Bitwarden. You must be logged in to NTNU's network to use the service (wired network, wireless network, and VPN).

Norsk versjon - Passordbank

How can I start using the service?

We have a limited number of licenses for employees. We would like to point out that you should not store private secrets in the service.

To get access to the service, you must submit a form in NTNU Help.

Within an hour or so, you will receive an email that looks like this:

Click Join Organization Now. You will now land on a page that provides the following info:

Fill in New master password. It cannot be your FEIDE/NTNU password. Here you must choose a password that you do not use anywhere else. If you lose the master password, it is not possible to regain access, unless you have given the IT Division access to change the master password (see FAQ). Repeat the password in Confirm new master password. If you wish, you can fill in a Master password hint that can be sent to your email upon request. Click Create account.

Password requirements: 12 characters and a complexity that the computer approves. We recommend at least one capital letter, one lowercase letter, a number, and a character. For help: Good password practice

To gain access to share passwords, you must be confirmed by the Orakel Support Services. This may take up to a day from when you have created an account. When you have gained access, you will see NTNU under My vault on the start page.

How to use password manager

The service is accessed at the following address: https://pass.ansatt.ntnu.no/

You must be logged in to NTNU's network to use the service (fixed network, wireless network and VPN)

Fill in your full email address (not username@ntnu.no) and click Use single sign-on.

Log in with your Microsoft work or school account as usual.

Enter your Master password, click Unlock.

What is a secret in a password manager?

A secret in a password manager is any sensitive information you want to protect and possibly share securely with others.

• Login (Username / Password)
• Credit cards
• API keys
• Private keys (SSH keys)
• Security codes
• Other sensitive data

Add new Login to Vault

Tap the icon in the upper right corner of the start page. Select Login.

Enter username and password. Press to use the password generator.

How to share passwords with others?

Create a collection by pressing , select Collection. Enter the name of the collection, if you have a collection from before you can put the new collection under the old one. Under the Access tab, you can choose who should have access to the collection. This must be a person who has a user in the password manager. Once you have created a collection, you can create a new secret in the collection or move an existing secret under it. When you create a collection, you are automatically set up with Manage Collection rights. You can also add another user with exactly the same rights so that you can both add other users. Be aware of what you share.

How to log in to browser add-on / Android / iPhone / Windows / Mac Os

Install browser add-on, Android or iPhone app, Windows, MacOS or Linux program.

To use password manager, you must change Accessing: bitwarden.com to self-hosted and fill in https://pass.ansatt.ntnu.no/ in Server URL.

Enter Email address and click Use single sign-on.

Enter Master password, click Unlock.

Frequently Asked Questions

How to give the IT Division access to reset the master password?

Click the three dots ... to the right of NTNU, select Enroll in account recovery. Please note that by making this selection, you give administrators at the IT Division access to change the master password. Click Trust.

To order a master password change after you have activated Enroll in account recovery, contact the Orakel Support Services via NTNU Help.

What do you need to do when you quit?

You must add a colleague with Manage collection rights. Click the collection you want to transfer under Collections. If the collection is not displayed, click the arrow to the left of Collections. Then click the arrow to the right of the collection name at the top of the page, select Access. Select Manage collection under Permission. Then search for the person who will take over the collection. The person must have access to the password bank, order this here. Finally, click Save.

Contact

The Orakel Support Services can help if you encounter difficulties.