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Canvas

Frequently Asked Questions about Canvas

Norsk versjon: Ofte stilte spørsmål om Canvas

Here are some frequently asked questions about Canvas.

Transferring Content from Blackboard to Canvas

Question: Will all types of teaching materials be transferred?
Answer: Teaching materials from the most recent course completion will be transferred. Most content types are supported, but some test question formats may not be fully compatible.

Question: Will my content from Blackboard be available in Canvas?
Answer: Content from Spring 2025 and Fall 2025 is already available in Canvas. Content from Spring 2026 will be available in Canvas in September/October. Materials from earlier courses must be manually transferred by instructors.

For more detailed information, see the pages Content from Blackboard to Canvas and Archiving of content from Blackboard


Access and Administration of Users and Course Rooms

Question: Can teachers add or remove students and teachers themselves?
Answer: Students must be registered for the course in FS. Teachers can be (1) added via FS or (2) added by a teacher or local administrator directly in Canvas - see the instructions. More information on the page Roles and permissions in Canvas.

Question: What about guest access for users without an NTNU account?
Answer: Guests must still access via Greg (NTNU's guest service).

Question: Is it possible to create separate rooms for classes or study programs? Will this happen automatically?
Answer: Yes, you can. More information on the page Programme and cohort rooms.


Integration with FS and Other Systems

Question: How long does it take from when data is registered in FS until it is updated in Canvas?
Answer:Eventually, this will happen within a few minutes. However, at present, everything is not being updated in Canvas as it should. Until the integration functions properly, a full update is carried out every Monday, Wednesday, and Friday afternoon to ensure that all changes are included.

Question: Which other integrations are available in Canvas?
Answer:Information about integrations is avaliable on the page Integrations and Extensions in Canvas.


Functionality and User Experience

Question: What will the structure of course rooms look like?
Answer: Templates and modules will provide a consistent structure, but instructors can customize as needed. All course rooms are created with the same template, which provides an equal structure for students. Instructors can customize their course spaces by choosing which tools are visible to students and by using modules and learning tools to build learning paths. Read more on the page Course Template and Course Navigation in Canvas and in Canvas for learning module 1.

Question: How do groups work in Canvas?
Answer: Read more about groups in the Canvas Community Guide.

Question: Can attendance and mandatory activities be registered?
Answer: Canvas does not have built-in attendance tracking. There are several solutions for this at NTNU, i.e. Attendance registration in Fagpersonweb.

Question: Can teaching assistants approve activities?
Answer: Yes, they can. More information can be found on the page Learning assistants in Canvas.


Training, Support, and Community

Question: Does NTNU offer its own Canvas training program?
Answer: Read about the training offer here: Canvas training for employees.

We also recommend checking out the Canvas Community – a global forum where you can find helpful answers and support from other Canvas users. You can access the forum here: Canvas LMS forum


Other Questions

Question: How is copyright handled when sharing content?
Answer:
Sharing can be restricted via Creative Commons licenses. Read about how to license courses here: How do I set a creative commons license for a course?

Question: Can we influence Canvas features or provide feedback?
Answer:
Yes. NTNU collaborates with Sikt and other Norwegian universities to influence Canvas development. While not all requests can be implemented, frequently requested features may be prioritized. Send feedback through NTNU Hjelp.

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