Wikier

Report suspicious e-mail

This page refers to how to identify and report suspicious e-mails for employees and students. 

Please report all suspicious e-mail to help improve our filtering of e-mails, and to handle the situations that might occur from them. 

 

Typical traits of suspicious e-mails 

  • Unexpected e-mail with an attachment 
  • Suspicious or unknown links. To see where a link will lead you, hover the link with the mouse without clicking it, and the adress will reveal itself 
  • E-mails containing a request for personal information such as credit card information, financial information, username and password, sensitive or secret information 
  • Misspelling(s) in the link 
  • Unusual long links 
  • Return address is apparently legitimate, but contains a request for bank transactions quick and/or secret

If the e-mail does not contain any of the typical traits mentioned above, but you still want to mark it as unwanted (SPAM), you may report it using the steps below on how to Report suspicious e-mail by forwarding it as an attachment using Outlook

 

Report suspicious e-mail by forwarding it as an attachment using Outlook

Highlight the e-mail you want to forward. 

Press the three dots at the right side of the mail that says More actions, the Other reply actions and Forward as attachment

Pressing the 3 dots, then other reply actions and then forward as attachment

Enter soc@ntnu.no in the address field and press send. 

Here is an example on how the e-mail should look before you press send: 

Forwarded the suspicious e-mail to soc@ntnu.no